General Manager

Seeking talented and energetic property management professional for Class-A award winning new commercial development in West Midtown, Atlanta General Manager (GM) is responsible for managing properties in accordance with JLL and Sterling Bay standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.The General Manager is required to be on-site daily. WHAT YOU'LL BE DOINGOperations:Inspect properties and coordinate maintenance, repair, and renovation projects.Support lease discussions and negotiations and assist with lease administration.Employ or contract for on-site management and engineering personnel.Conduct JLL Management Compliance Review.Observe competitive bidding for service contracts and act as primary contact for contractors and vendors.Financial:Establish annual budgets and manage financial reporting.Calculate tenant CAM and Tax recoveries.Oversee Real Estate Tax protest process.Review expenses to confirm alignment with contracts and approved budget.Approve purchases of supplies and equipment.Assist in developing policies and procedures for tenant rent collections.Prepare annual jurisdictional forms and filings.Develop and implement a capital improvement plan.Client/Tenant Services:Implement a tenant retention program.Coordinate property alterations, maintenance, and upkeep.Meet regularly with tenant representatives and handle tenant issues and complaints.Conduct periodic inventories of building contents and property condition.Leadership Management:Establish goals and objectives for employees reporting to you.Conduct performance evaluations and develop training programs and career paths.Take on additional duties and tasks as assigned.WHAT WILL YOU BRING TO THE TABLEThe General Manager must have a solid understanding of commercial real estate, property management operations, leasing, financial analysis, and customer service. They should possess strong communication and leadership skills and be proficient in financial calculations and analysis. Specific requirements include:Education/Training:Bachelor's degreeYears of relevant experience:Minimum of seven (7) years of commercial real estate or property management experienceMinimum of three (3) to four (4) years of experience managing a team of three (3) or more peopleMathematical Skills:Ability to perform calculations related to prorations, percentages, gross-up's, controllable expense caps, rent, and financial statements.Possesses financial and accounting acumen.Reasoning Ability:Strong problem-solving skills.Ability to define problems, collect data, establish facts, and draw valid conclusions.Capability to work with limited standardization and interpret instructions effectively.Strategic thinking and implementation orientationOther Skills and Abilities:Proficient in Microsoft Office, Microsoft Excel, and other required software programs.Familiarity with various budget applications.Advanced oral and written communication skills.Strong organizational skills.Self-starting and multitasking capabilities.Ability to provide constructive and value-add solutions.Works effectively both independently and as part of a team.Client-focused approach.Preferred Skills and Others:Real Estate License is required within the first six months of assuming the position.WHAT'S IN IT FOR YOUJoin an industry leader and shape the future of commercial real estate. Deep investment in cutting-edge technology to power your work. Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and well-being. A platform to make a meaningful impact on the community and the environment through our sustainability initiatives

Created: 2025-02-24