Business Support Manager X3 (NYC)

Experis/ManpowerGroup has partnered with a leading financial organization in New York, NY (Need Local) for a contract Program Support Manager to assist their team. It will be a Hybrid role. Title:                    Program Support Manager Location:             New York, NY (Need Local) Duration:             24 months The Technology Business Manager function within GMT functions as an interface between the central teams (Business Mgmt., Governance, Finance and Op Risk Mgmt.) Focus of role is on headcount, resource and vendor management (invoice processing) as well as operational risk tracking and audit progress/application status tracking/organizational best practices/general portfolio requests Other functional duties include: Works directly with the existing business management team to build reports and manage supporting functions of the financials for the CTO Works directly with other functional and development managers in the technology organization on resource allocations/forecast Works directly with key currencies business resources to address project, program and audit information needs Responsibilities Interactions on a daily basis with all levels of the organization, reviewing and gaining feedback on: Resource changes, on-boarding, off-boarding, reporting and metrics as well as reconciliation with central GMRT team reports Vendor management including A/P process, invoice payment and status, and forecasting General ad-hoc requests as needed for executive level meetings, business presentations, corporate communications, etc. Organizational metrics Capture key project metrics and information for executive level reporting Financial forecast vs. actual Resource plans (forecast vs. actual) Quarterly business/organizational reviews (headcount ratios, hiring status, financials, etc.) Resource management (hiring requests and approvals, forecasting, on-boarding, mandatory training tracking, contract/contractor management) Vendor management (forecasting/run-rates for SOWs, invoices and contractors) Operational Risk Management - Compliance coordination (mandatory training, etc.) Act as coordinator between corporate governance team and the project managers to ensure alignment in the usage of the internal tools used to track cross-LOB programs within GTO Work with the PMs on developing their forecasts (resources, budget) Work with globally distributed teams to coordinate various types of information and projects Requirements Essential Resource management and forecasting Vendor management and procurement Metrics and reporting Intermediate/Expert MS Office skills, especially Excel and PowerPoint, to track and manage many different types of efforts and data Intermediate SharePoint for managing workflow, portals and data repositories Superior business acumen Team-player Extremely strong verbal and written communication skills Self-motivated and delivery focused Attention to detail Good Problem solving skills Extremely organized/Good time management skills Frequently Asked Questions: Benefits? Yes, you can enroll in our corporate discount benefits package. Remote Workers? Expected to go into the office on-site so local or willing to relocate at your own expense.  NO 100% REMOTE Visa Sponsorship? Not offered Corp-to-Corp? Not eligible About Experis  Experis is part of the ManpowerGroup family of brands. ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the power of business. ManpowerGroup serves both large and small organizations across all industry sectors through our brands and offerings: Manpower, Experis, Talent Solutions, and Jefferson Wells.  

Created: 2025-02-01