Director, Rehab, Turns & Maintenance

Who We AreInvitation Homes is a team of more than 1,600 associates who come from all walks of life. We call different communities "home," but our shared values bind us together. Invitation Homes is a place where possibility lives.The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can't refuse.Your Role on the Team As a Director, Rehab, Turns & Maintenance (RTM Director) is responsible for adherence to property-level expense budgets, ensuring that RTM associates are properly trained to perform their role and comply with all company and department policies, establishing and maintaining resident "genuine care" standards and holding market RTM associates and vendors accountable to established operating standards. This includes but is not limited to the following tasks:Managing all aspects of RTM activities, including review of operational and financial reports and metrics, promotion of best practices, training and implementation of RTM policies, programs, procedures, and technology and driving the overall RTM operational and financial performance based on the goals and budgets established for the marketUtilizing available reporting tools to identify opportunities for maximizing Superintendent and Maintenance Technician efficiency through implementation of best practices, technology solutions and other methodsOverseeing the hiring, coaching, training of all field RTM employees, including Regional Managers, Superintendents, Maintenance Technicians, and other RTM staffDeveloping effective, proactive and robust solutions that achieve all property and RTM objectivesCommunicating all projected, unfavorable budget variances to local and national team leaders to ensure awareness of projected financial challengesReviewing and approving all necessary projects ensuring scope and pricing are appropriate.Ensuring adherence to all Invitation Homes processes and procedures while maintaining a superior resident experiencePeriodically inspecting homes in turn/rehab process to assure quality standards are being achievedWorking with property management team members to resolve significant resident complaints and ensuring that excellent customer service is being offered to residentsYour Experience IncludesMinimum five (5) years' experience in a management role is required with experience managing large teams and budget management preferredMinimum five (5) years' experience of home building production with a focus on workflow and management of organizations or property management maintenance, other building maintenance, construction or related trade is required4-year college degree preferredOSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)Current driver's license and automobile insurance is requiredOther licenses and/or certifications as required by state lawAdvanced knowledge of residential construction and mechanical systemsComprehension of federal fair housing laws and any applicable local housing provisionsDeep market knowledge of home maintenance/construction pricing, resources, municipality regulations, etc.Comfortability using a computer, tablet and general business applications (e.g. Outlook, Salesforce, etc.)Professional verbal and written communication skills; ability to effectively communicate with a diverse workforceStrong organizational, time management, and problem-solving skillsAbility to read and comprehend budgets and perform basic mathematical functionsMust be proactive, self-directed, highly motivated and able to multi-taskWhy Us We stand for flexibility, opportunity, and a home that people can make their own. It's as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates' careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn't just a workplace but a possibility place. We offer each new associate:Competitive pay and an annual bonus program for all associatesGenerous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays401k with matching company contributionsAwesome work environment with casual dressTeam events and gatheringsEmployee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.Build a foundation here and apply today!Salary Range$98,775.00 - $171,210.00Compensation and BenefitsTo attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:Annual bonus programHealth, dental, vision, and life insuranceLong-term and short-term disability insuranceGenerous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays401(k) with company matching contributionsAwesome work environment with casual dressTeam events and gatherings (Pre- and Post-Covid)Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@.To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes.  #LI-SG1

Created: 2025-02-01