Service Alarm Technician

Securitas Technology Corporation, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. Respond to trouble tickets to ensure application uptime and system performanceWork individually and as a team to diagnose and resolve application issuesExecute preventative maintenance tasks to maximize application availability and identify system faultsPerform routine configuration changes (user permissions, application configuration, etc.)Document all system modifications through a digital change control tracking systemProduce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audiencePerform pre-deployment end to end testing of all upgrades and major modificationsPerform on site installations of software upgrades and major modifications Minimum Requirements High School diploma required or equivalent.Requires Massachusetts Low Voltage Journeyman License.Familiarity installing and troubleshooting low voltage equipmentStrong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.Strong working knowledge of Microsoft Office.Strong written and verbal communications skills.Working knowledge of network communications and IP addressing.Excellent problem solving and analytical skills.Excellent time management skills.Positive attitude and strong work ethic.Certifications in enterprise grade CCTV and Access Control systems a plus.SES offers comprehensive benefits including:Highly competitive salaryCompany training and industry leading certification programCompany VehicleCompany Cell PhoneMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more!We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. 

Created: 2025-02-01