Head of Technology Operations
Confidential - New York City, NY
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Head of Technology Operations About the Company Innovative technology organization IndustryInformation Technology and Services TypePrivately Held About the Role The Company is seeking a Head of Technology Operations to spearhead the delivery of operational excellence across its network. The successful candidate will be responsible for leading the technology services and support functions, with a focus on empowering the team through cutting-edge tools and streamlined processes. This pivotal role involves shaping the technology landscape, fostering proactive collaboration, and ensuring high-performance systems and support. The Head of Technology Operations will also be tasked with driving the transition from a reactive support model to a proactive partnership with users, and will oversee a range of functions including the Technology Help Desk, Systems Administration, Network Engineering, and Device Management. Applicants for the Head of Technology Operations position at the company should have a Bachelor's degree in a relevant technical field or equivalent professional experience, with 8-10+ years in senior technology management roles. The role requires a leader with strong strategic thinking, technical expertise, and the ability to establish and lead a cohesive technology operations function. Key responsibilities include developing and implementing a long-term vision for technology operations, building and managing vendor relationships, and streamlining processes to improve service levels and efficiency. The ideal candidate will have hands-on experience with enterprise-level IT systems, exceptional communication skills, and a proven track record of leading cross-functional projects in a fast-paced environment. Travel PercentLess than 10% Functions Information TechnologyOperations
Created: 2025-01-30