Senior Director of Customer Success

Senior Director of Customer Success About the Company Rapidly advancing B2B SaaS organization based in NY IndustryInternet TypePrivately Held About the Role The Senior Director of Customer Success will be responsible for driving value to customers by defining the customer life cycles, road maps, and success plans, and leveraging customer data and usage reports to ensure continuous optimization. Travel PercentLess than 10% Functions Operations Known Requirements Bachelor's or master's degree in the relevant field requiredOver 10 years' experience in a comparable customer success role requiredExcellent leader with a proven track record of driving customer value requiredSuperior strategic thinking and data-driven decision-making skills required

Created: 2025-01-30