Vice President, Customer, Digital Strategy and ...

Vice President, Customer, Digital Strategy and Analytics About the Company Leading omnichannel retail company selling diverse merchandise IndustryRetail TypePublic Company Founded1858 Employees10,001+ Categories RetailApparel & FootwearHome & FurnitureJewelryWatches & Luxury GoodsCosmeticsRetail StoreGeneral MerchandiseHome and Kitchen AppliancesHouseholdConsumer StaplesDepartment Stores Specialties retail About the Role The Company is seeking a VP for Customer and Digital Strategy, Insights, and Analytics to join their dynamic team. This role is pivotal in driving the long-term vision for customer and digital, with a strong focus on creating a customer-centric shopping experience. The successful candidate will be responsible for developing and aligning the function's strategy with the overall enterprise strategy, leading strategic initiatives, and owning site analytics to deliver actionable insights. Key responsibilities include shaping the new analytics and insights function, defining KPIs, and running site analytics to improve business performance. The role also involves coordinating cross-functional activities and leading a team to ensure the delivery of high-impact, data-driven solutions. Candidates for this role at the company should have a Bachelor's degree, with an advanced degree preferred, and 10-15 years' of relevant work experience, particularly in management consulting and retail, with a focus on e-commerce. Essential skills include strategic thinking, business acumen, solution orientation, and advanced analytics. The role requires a leader with a proven track record in strategy, analytics, team building, and driving cultural change, as well as the ability to communicate insights effectively and foster a data-driven culture. The VP will be expected to lead cross-functional teams, prioritize and escalate issues, and deliver the customer and digital narrative in partnership with various business functions. Collaboration, change management, and the ability to influence strategic decisions through storytelling are also critical competencies for this position. Hiring Manager TitleChief Digital Officer Travel PercentLess than 10% Functions Marketing

Created: 2025-01-30