HVAC Inside Sales Specialist

What you will doThis role is ideal for someone who enjoys interacting with customers, has a knack for technical details, and thrives in a fast-paced sales environment. If you have a passion for HVAC systems and want to support a dynamic sales team, this could be the perfect opportunity for you! How you will do itCustomer Interaction:"¯Handle incoming escalation calls and emails from customers, providing information about their orders in coordination with the escalation and customer support teams Pricing strategy:"¯Work with the team leader and RSMs on tracking and preparing pricing strategies for key and target markets based on projects secured/ lost/ cancelled. Technical Training:"¯Assist the RSM with delivering virtual technical and commercial product/process/policy training to our customers  Sales Support:"¯Collaborate with the sales team to identify potential leads and follow up on sales opportunities/ pipeline with the RSMs to ensure pipeline in SF is up to date Documentation:"¯Maintain accurate records of customer agreements, amendments, terminations, and any other channel changes Market Knowledge:"¯Stay updated on the latest HVAC products, industry trends, and competitor offerings. What we look forEducation:"¯High school diploma or equivalent; a degree in Business, Marketing, or a related field is preferred. Experience:"¯Previous experience in inside sales or customer service, preferably in the HVAC industry. Interest into transitioning into an outside sales role is a plus Technical Skills:"¯Basic understanding of HVAC systems and components. Communication Skills:"¯Excellent verbal and written communication skills. Organizational Skills:"¯Strong organizational and time management skills. Problem-Solving:"¯Ability to troubleshoot and resolve customer issues effectively. Team Player:"¯Ability to work collaboratively with the sales team and other departments. 

Created: 2025-01-28