Customer Service Desk Manager

Dash's Market is looking to fill a full time position for a CUSTOMER SERVICE DESK MANAGERThis position working at & managing our customer service desk involves answering incoming phone calls, assisting customers with lottery, Western Union, bill paying, and return assistance.*This position involves balancing daily and weekly sales and requires computer skills. Applicants must have some experience in the bookkeeping area.Managing this department involves training, developing and scheduling a small teamApplicants must be able to work as early as 5am & have open availability, including weekends.Shift times vary, depending on store needs.We are looking for candidates who show:Strong Customer Service skillsStrong leadership skillsFriendly, positive attitudeProfessional appearanceProfessional communication skillsConsistent work historyWorking at Dash's Market in a full time position offers many amazing benefits:Flexible SchedulingHealth care benefitsPaid Time offPaid HolidaysScholarship Program401K ProgramREQUIREMENTSSome accounting/cash balancing experiencePrevious experience as a CashierFlexible availabilityReliable transportationComfortable working with customersComfortable handling cashMust be able to pass security testMultitasking abilitiesSince 1923, The Dash family has prided themselves as being old fashioned grocers that have incorporated cutting edge ideas into their business. They have prospered and evolved in the very competitive food industry in Western New York. Today they have four locations that focus on providing great customer service and selling the finest, freshest products available.

Created: 2025-01-23