Veterinary Technician Supervisor

About UsHere for animals since 1868, the San Francisco SPCA is a cherished San Francisco institution, known for compassion, excellence and innovation in the fields of animal welfare and veterinary medicine.We operate a public veterinary hospital, a high-quality, high-volume spay-neuter clinic, a community veterinary clinic, and provide low-cost community medicine programs. The SF SPCA saves the lives of homeless dogs and cats through our shelter medicine and adoption programs.Our innovative programs and services serve as models for humane organizations across the country and around the world.As a community-supported nonprofit, not affiliated with any national organization, our values: Be Generous, Fearless, and Connected guide over 350 talented and dedicated professionals to deliver on our promises each day.Iconic and innovative, the SF SPCA offers you the opportunity to join a team committed not only to veterinary excellence and animal welfare, but to a balanced and rewarding work environment.Role DescriptionThe San Francisco SPCA Hospital is seeking a dedicated and dynamic individual to join our team as a Veterinary Technician Supervisor. In this role, you will serve as a floor supervisor, overseeing the day-to-day operations while actively participating in direct patient care as needed.Our practice offers a unique opportunity to work for a nonprofit where all proceeds benefit our shelter and other SPCA programs while providing high-quality veterinary care to SF animals and their guardians. We see a diverse caseload, serving the public through general practice, urgent care, and emergency services. The hospital is open from 7:30 am-6:00 pm, seven days a week.At the San Francisco SPCA, we are committed to delivering high-quality, compassionate care to our patients and their guardians. Our hospital team works collaboratively with co-supervisors, doctors, and client service staff to ensure the highest standards of care and client satisfaction. We take pride in our low-stress, fear-free handling techniques and our unwavering dedication to providing access to care for all clients.Core ResponsibilitiesOrchestrate the flow of the day, ensuring efficient operations and optimal patient care.Collaborate with co-supervisors, doctors, and client service team to deliver exceptional patient and client care.Maintain exceptional client services and provide support to clients as needed.Utilize strong skills in emergency, urgent care, and general practice to deliver high-quality veterinary care.Serve as a mentor to assigned veterinary assistants and RVT's, providing training, mentoring, and coaching.Actively participate in problem-solving, critical thinking, and promoting a positive work culture.Demonstrate leadership skills and prioritize the overall success and culture of the hospital.RequirementsRegistered Veterinary Technician (RVT) with a minimum of 3 years of experienceAt least one year of experience in supervising a team in a veterinary hospital setting.Exceptional client service skills with a focus on building strong relationships.Proficient in emergency, urgent care, and general practice veterinary procedures.Strong leadership skills and a commitment to fostering a positive work environment.Ability to problem-solve, think critically, and make informed decisions.Experience with training, mentoring, and coaching veterinary staff is highly valued.Bilingual Spanish, Cantonese and/or Mandarin a plus.Schedule: 4x10 hour shifts, which includes one weekend day. Stable schedule but must have some flexibility. Hours will be scheduled between 7:30am and 7:30pmSalary & BenefitsThe starting salary for this position depends on the depth and breadth of experience. The expected range is $40.72 - $44.79 per hour.Regular, full-time positions are eligible for a benefits package includingPaid Time Off and Holiday payMedical, Dental & Vision insuranceLife InsuranceLong-term Disability Insurance401k Retirement Plan and contribution matchingStudent debt relief programPre-tax Commuter BenefitsDiscounts on retail and pet suppliesDiscounts on veterinary care at our SF SPCA Veterinary Hospital and ClinicThe SF SPCA is an Equal Opportunity Employer. This job description reflects the assignment of essential functions and does not prescribe or restrict the tasks that may be assigned. The San Francisco SPCA is an at-will employer and may conduct pre-employment background checks and drug screening depending on the role.Salary Description$40.72 - $44.79 per hour

Created: 2025-01-09