Specialized Customer Support Assistant II - TS/SCI w/...

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Highly Compensated Administrative ServicesJob Qualifications:Skills:Communication, Microsoft Office, Office AdministrationCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Discover a career that is challenging, impactful, and mission-critical. Join our team as a Specialized Customer Support Assistant II and make an impact on our customer. While you help us advance the mission, we'll help advance your career. HOW A SPECIALIZED CUSTOMER SUPPORT ASSISTANT II WILL MAKE AN IMPACT:The SCS would arrange VTCs and conference rooms, set up interagency meetings, arrange for transportation and passing of clearances for external meetings, and coordinate with special assistants around the Sponsor's Organization, to include the most Senior Level OfficesThe SCS would handle calendars for our three principals as well as meetings for the Unit's staffEach principal has an average of 4 meetings per day (often all together)The group has 3 staff meetings per weekBack up responsibilities would include support for the Office sharing the vault, and especially the department chief, who has a very dynamic calendarIn addition to helping the Chief of the co-located unit with meeting scheduling, there is, on average, one White House VTC per week that requires finding a conference room and coordinating the connection with the Sponsor's Video Conferencing groupThis Office's managers and officers usually have several conference room booking requests per dayThe SCS would handle calendars for the Office's three principals as well as meetings for its staffThe SCS would assist with the office's daily administrative and operational requirements -- ensuring IT equipment is functioning, monitoring office space and assignments, onboarding/offboarding staff and contractors (System Access requests, seating charts, org charts, and vault accesses), and monitoring and ordering supplies. The Office the SCS will be primarily supporting is a fairly small unit but expects to onboard multiple people in the near term and will have some staff and contractor turnoverThe selectee would handle vault access, e-mail and shared drive access, org charts, and seating plans and ensure efficient updates for arrivals and departuresShe or he would provide backup admin assistance the other Office on these same tasksThe SCS will be asked to arrange travel approximately 4 times per year for the Chiefs and Deputies for both the primary office as well as the one co-located with themThis will include checking schedules, arranging airline flights, filling out and submitting visas, coordinating medical clearance updates, processing travel requirements (to include managing and submitting accountings), and drafting related communicationsThis position might entail tracking some taskings/actionsThere will be opportunities to help organize all-hands meetings, award ceremonies, and networking events with the other unit in the vaultNone of these would be large or formal eventsThe SCS will help manage Office's record keeping system and help track taskingsAs this Office shares a vault with a larger unit, the selected SCS would be expected to work closely with the other Office's support officer in coordinating issues such as space and vault maintenance, and serving as a back-up for that officer and for their special assistant cadre (as noted in other sections).WHAT YOU'LL NEED TO SUCCEED:Position requires an active Top Secret/SCI with Polygraph.HS Diploma and 5 years of relevant experience or equivalent combination of education and experienceThis is a full-time position working a standard work schedule; given the group's highly dynamic scheduling, we would need arrival NL T 0900 and departure no earlier than 1600Proficient Word, Excel, Outlook, PowerPointThe position is on customer siteGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays  #OpportunityOwned#GDITCareers#WeAreGDIT#IntelAdminJobs#Jet#CJPost#EAPolyReferrals2023 #AdminPoly2023 The likely salary range for this position is $107,432 - $152,909. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA VA McLeanAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Created: 2025-01-07