Operations Manager
Raising Cane's - Marlborough, MA
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Company DescriptionInitial hiring pay range (based on location, experience, etc.): $26.50-$28 / hourAt Raising Cane's Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It's our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane's is growth focused and we're on the path to being one of the top 10 restaurant companies in the United States. Benefits offered for all Full-time Restaurant Managers:Medical, Dental, Vision & Pharmacy BenefitsDependent Care & Healthcare Flexible Spending AccountPet Insurance401(k) With Employer Match (age 21 & older)Tuition ReimbursementShort-term & Long-term DisabilityCrewmember Assistance ProgramPerks & Rewards for Restaurant Managers:Weekly Pay!*Competitive pay + monthly bonusPaid Time Off & Sick time8 paid Holidays a year**Early closure for company eventsCasual Work AttirePerkspot Employee Discount Programs*Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. **Some locations may vary Job DescriptionYour Role at Raising Cane's:The Operations Manager is responsible for supporting the Restaurant Leader in leading operational excellence of the restaurant and upholding Raising Cane's standards and culture in all areas of restaurant operations.The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.Your Impact and Responsibilities:Purpose of the position:Executes restaurant operations functionsActs as manager on duty and opens and closes the restaurantManages cash handling and ensures accountabilityGeneral to the role:Enforces Raising Cane's policies and standardsExecutes shift management meeting Raising Cane's operations and safety standardsUses required tools, forms and logs to support shift execution, document results and take corrective action when neededDeploys crewmembers during a shiftProvides exemplary customer serviceUtilizes reward and recognition program for the crewmembers in the restaurantAuthorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)Ensures cleanliness of the restaurant and ensures the facility is in good working orderCompletes other duties as assignedQualificationsRequirements for Success:Detail-oriented, organized and able to manage multiple priorities that may be constantly changingSelf-driven, flexible, and highly energetic with strong analytical, written and verbal communication skillsAble to work effectively and efficiently both independently and collaborativelyAble to recognize and analyze problems, set goals, create plans and convert plans into action to solve problemsProficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quicklyAble to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and trainingMust complete all required Raising Cane's company training programs3+ years of restaurant or retail management experienceNew restaurant opening experience preferredMust be 18 years of age or olderHigh school diploma or equivalent preferredAdditional InformationAll your information will be kept confidential according to EEO guidelines.Terms of Use Privacy Policy Candidate Privacy Notice
Created: 2024-11-21