Vice President, Sales & Service

Vice President, Sales & Service About the Company Internationally recognized provider of premium sports experiences IndustrySports TypePrivately Held, VC-backed Founded2008 Employees1001-5000 Categories Consulting & Professional ServicesSporting GoodsAccountingServicesHospitalityMarketingSportsPerforming ArtsAthleticsPromotersEventsFacilitiesFilm Specialties hospitalityticket sales & marketingmerchandising salestourscatered eventsfinancial market feasibilityand concessions Business Classifications B2CE-Commerce About the Role The Company is seeking a Vice President, Sales & Service to lead revenue generation and retention for an upcoming project. The successful candidate will be responsible for driving ticket sales through strategic planning, developing performance incentives, and overseeing customer experience initiatives. This role requires a leader with a proven track record in sales and service management, who is adept at building and managing high-performing teams. The VP will work closely with the Talent Attraction team to recruit, train, and supervise sales and service teams, ensuring they are motivated to optimize performance and deliver a high level of customer satisfaction. Applicants for the Vice President, Sales & Service position at the company should have a Bachelor's degree and a minimum of 10 years of management experience leading high-volume sales teams. The role demands a resourceful and innovative individual with expertise in financial analysis, planning, and budgeting. The ideal candidate will be a proven team leader, comfortable with public speaking, and capable of creating and managing a positive and dynamic sales and service culture. Responsibilities also include collaborating with HR for competitive compensation and benefits, designing structured onboarding processes, and implementing a rigorous selection process for recruitment. The VP should be familiar with Customer Relationship Management (CRM) and various ticketing systems, and be willing to work traditional and non-traditional hours. Travel PercentLess than 10% Functions Sales/RevenueAccount Management/Optimization

Created: 2024-11-13