Environmental Customer Service Rep

Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, working under direct supervision. Health and Safety is our #1 priority and we live it 3-6-5! Competitive wages  Comprehensive health benefits coverage after 30 days of full-time employment Group 401K with company matching component Opportunities for growth and development for all the stages of your career Generous paid time off, company paid training and tuition reimbursement Positive and safe work environments Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all timesPlays an active role in promoting teamwork, ownership, premier customer service and quality within the organizationProvides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platformEnsures timely resolution to any customer issuesAccomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.Possesses knowledge and ability to promote all Clean Harbors servicesInteracts with sales and operations personnel to ensure they have knowledge on customer feedback/service issuesEffectively manage all accounts, inclusive of proactive and reactive calling in accordance with department proceduresResponsible for the data integrity of the proactive call and milkrun programSpecific tasks assigned by managementCentral Customer Service activities include, but not limited to:Account setup/modificationsProfile creationQuoting/AgreementsSchedulingOrder managementResolve compliance issuesBS/BA in Business or Environmental Science preferredStrong verbal and written communication skillsStrong organizational/time management skillsStrong problem-solving skillsDetail orientedFlexibilityAbility to handle multiple tasks simultaneouslyProficient in Windows Office-based applicationsJoin our team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at /careersClean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.Clean Harbors is a Military & Veteran friendly company.*CH#LI-BP1

Created: 2024-11-01