Alarm Technician
Securitas Electronic Security - Cincinnati, OH
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Securitas Technology (STC) and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. STC security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.Respond to trouble tickets to ensure application uptime and system performanceWork individually and as a team to diagnose and resolve application issuesExecute preventative maintenance tasks to maximize application availability and identify system faultsPerform routine configuration changes (user permissions, application configuration, etc.)Document all system modifications through a digital change control tracking systemProduce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audiencePerform pre-deployment end to end testing of all upgrades and major modificationsPerform on site installations of software upgrades and major modifications Job Requirements:BS degree in Computer Science, or Engineering (Computer or Electrical), or relevant field.Strong working knowledge of Windows Server and Client environmentsStrong working knowledge of Microsoft Office (Word, Excel, PowerPoint)Strong written and verbal communications skillsWorking knowledge of network communications and IP addressingExcellent problem solving and analytical skillsExcellent time management skillsPositive attitude and strong work ethicLenel OnGuard Certification, other enterprise grade access control system certification a plusVerint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plusWe are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Created: 2024-10-23