Experienced Collision Center Body Shop Manager
Parks GMC - Kernersville, NC
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900 Hwy 66 S, Kernersville, NC 27284 Collision Center / Body Shop Manager Experience is Required Competitive Pay Plan + Great Benefits! Parks GMC, Kernersville's Collision Center needs to hire an experienced Automotive Body Shop Manager to ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer approved estimates for repair work and managing the Body Shop. Apply now for immediate consideration. Our Parks GMC, Kernersville dealership has a substantial presence in the North Carolina market and is proud to be to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode. Our company's core focus is building relationships that last, with our employees, customers, and community. We offer: Competitive pay plan! Health Benefits 401(k) Retirement Plan Paid Vacation and Holidays Advancement opportunities! Responsibilities - Body Shop Manager: Greet all customers promptly and give fair estimates on costs and time required for body work. Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances. Forecast goals and objectives for the department and strive to meet them. Strive for harmony and teamwork with all other departments. Hire, train, motivate, counsel, and monitor the performance of all Body Shop staff. Direct and schedule the activities of all Body Shop employees. Provide technical assistance as needed. Conduct meetings with Body Shop employees to discuss activities and problems of mutual interest. Monitor Body Shop technicians payroll records Train, execute and hold all staff accountable for the Collision SOP (Standard Operating Procedures) at all times. Prepare and administer an annual operating budget for the body shop. Attend managers' meetings as requested. Understand, keep abreast of and comply with federal, state and local regulations that affect Body Shop operations, such as hazardous waste disposal, OSHA right-to-know, etc. Establish and maintain good working relationships with several insurance adjusters. Establish and maintain good working relationships with customers to encourage repeat and referral business. Supervise all activities of and communications with the wrecker service. Quality-check completed jobs and handle all customer complaints. Keep abreast of new equipment and tools available and recommend purchases. Ensure that the work areas and customer waiting area are kept clean. Account for all documents; ensure that none are missing. Prepare final billing for completed repair orders. Collect accounts receivable for body repair work. Follow up on parts department orders to ensure parts availability. Understand, keep abreast of and comply with federal, state and local regulations that affect Body Shop operations such as hazardous waste disposal, right-to-know and environmental updates. Hold departmental meetings periodically to discuss areas of opportunity. Perform periodic reviews of employee performance. Qualifications/Requirements - Body Shop Manager: Automotive Body Shop Manager experience is required Must be detailed and efficient in writing a complete estimate and completing supplements when needed Good communication and customer service skills Organized with good problem-solving skills Strong record of positive Customer Satisfaction (CSI) results A positive attitude and professional demeanor Valid driver's license Please upload your resume, Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
Created: 2024-10-07