Automotive Service Scheduler
Evergreen Ford Lincoln - Mukilteo, WA
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1500 18th Ave NW, Issaquah, WA 98027 AUTOMOTIVE SERVICE SCHEDULER Excellent Compensation, Benefits & Room for Advancement! $21 - $25+ /hour PLUS Bonuses! Prior Clerical, Call Center or Customer Service experience preferred. We train for your success! Evergreen Ford Lincoln is currently seeking friendly Service Schedulers/ Coordinators to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service at our busy Service Department. Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply ! We offer continuous paid training and a best-in-class compensation and benefits package, including top pay and benefits in our area. Apply now and join our team! We offer: $21 - $25+ an hour based on experience Performance Bonuses Full-time Position No Weekends! Full Family Benefits - Medical, Dental, Vision, and Life Insurance 401(k) with Employer Match Paid Vacation / Sick time Employee Discounts on Products & Services & Vehicle Purchase Plans Opportunity for advancement with our organization Responsibilities - Service Scheduler: Answer incoming service department calls and work with vehicle owners to book appointments for vehicle services and repairs Answer general service questions and route calls to other staff when needed Manage customer created web appointments Work with advisors and parts to coordinate part availability for coming appointments Supervise lot staff to make sure adequate coverage by assigning duties as needed Outbound calls as directed to set appointments for recalls and parts that have arrived along with scheduling maintenance that is coming due Assist with other duties as needed / assigned Requirements - Service Scheduler: This is an onsite position Automotive dealership experience is a plus! Prior Clerical, Administrative, or BDC / Business Development experience preferred Steady work history required Great phone voice and experience handling high-call volume Must have the ability to multi-task Outgoing and a fast learner Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as Multi-Line Phone systems Must be reliable Professional appearance and a positive attitude Valid driver's license Please upload your resume. Completing the online assessment will grant you priority consideration! Must pass pre-employment screening We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Created: 2024-10-07