Field Service Tech
Johnson Controls - Indianapolis, IN
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What you will doWe are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment.How you will do itInstall, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites. Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized.Maintain an accurate parts inventory at levels that insure a first time fix.Demonstrate and train customers how to use their equipment properly. Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems. Take care of other tasks as needed What we look forAssociate degree in Electronics and/or Networking, or technical military equivalent required.Must have a valid driver's license3 years prior work experience in related field.Competed basic EAS and Video training and certificationsHighly organized, strong interpersonal skills and ability to work independently.General knowledge of electronics required.Willing to obtain or have State License as required. (State Dependent)Must have a mechanical aptitude and be able to use hand and power tools.Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.Strong organizational skills, positive attitude, and an ability to learn quickly.Must be capable of working independently or as a teamWorking Knowledge of MS Office and basic PC skills.Excellent written and oral skillsAbility to travel and work overtime as needed.Able to read and interpret blueprints and Scope documentsPreferred Skills - What we look forCertified in all Video & RFID solution currently sold and serviced by Retail - preferredNetwork Certification - Full competency in all required networking, advanced performanceNetworking FundamentalsNetworking Fundamentals Part One: Network AddressesTRS - Networking 101Ability to perform service on more complete integrated solutions
Created: 2024-10-04