Business Owner - Employee Engagement Platform

About the clientThey are a leading workforce management platform built specifically for the services industry, dedicated to empowering businesses to thrive. With a strong focus on growth and innovation, they are looking for a talented Business Owner to drive their success in the U.S market.The Business Owner will lead the direction, positioning, and commercial success of a flagship employee engagement platform. This is a pivotal leadership role driving both product development and go-to-market execution during an exciting scale-up phase. Key Areas of FocusProduct Strategy & InnovationOwn the full product vision and roadmap.Collaborate with Product and Engineering to deliver features that solve real customer pain points.Prioritize based on user needs, technical feasibility, and business impact.Ensure the product delivers measurable ROI by improving engagement and reducing turnover.Go-to-Market & GrowthLead commercial rollout plans and revenue strategy.Define pricing and packaging for different segments to drive ARR growth.Position the product effectively in a competitive landscape.Support Sales and Marketing with strong messaging, campaigns, and sales enablement.Customer & Market InsightsConduct market research and competitor analysis to guide product innovation.Embed gamification features (badges, milestones, leaderboards) to drive participation and behavioural change.Understand the needs of key personas, frontline employees, managers, HR leaders, and executives, and ensure the product resonates with each.Stakeholder LeadershipAct as the key link between product, commercial teams, and customers.Present strategy and results to leadership.Gather customer feedback to continuously refine the product.Ensure smooth implementation and adoption with Customer Success teams.About the PlatformThis suite helps hospitality businesses reduce frontline turnover *****Capturing real-time employee sentimentProviding insights into retention risksEnabling recognition, communication, and onboarding journeysSupporting the critical first 90 days of employmentWhat You'll Bring5+ years in product management (ideally in SaaS or HR tech)Track record of launching and scaling successful productsStrong analytical and commercial mindsetExcellent cross-functional leadership and communication skillsExperience influencing without direct authority and working closely with Sales, Marketing, and Customer SuccessFamiliarity with frontline workforce challenges in hospitality or similar industriesPreferred skills : Background in employee engagement platforms, HR tech, or hospitality technology.This is a hybrid role - You will be required to be in office 4 days per week.

Created: 2025-04-21