Luxury Sales Manager

About the BusinessWe are an Australian brand celebrated for our of-the-moment, refined, and effortless designs. We are dedicated to crafting considered and unforgettable bridal experiences that empower women.Our first international flagship store, located in the heart of New York's NoHo district, embodies the essence of our brand "” an intimate and luxurious environment where brides can experience our designs up closeAbout The OpportunityIn this key role, the Sales Manager will serve as the right-hand to the Retail Business Manager, working closely to deliver an exceptional, elevated client experience while driving store performance. This is an on-the-floor position where you will directly engage with clients, lead a high-performing team, and ensure seamless daily operations.The Sales Manager will play a dual role, acting as a sales analyst by closely monitoring and evaluating store performance to support the Business Manager in achieving business goals. Additionally, as a business facilitator, the Sales Manager will focus on optimizing operational efficiency to maintain smooth and consistent store operations.The ideal candidate is a proactive, strategic, and highly organized individual with a passion for prospecting and creating meaningful connections with clients. An excitement and understanding of sales processes, combined with a strong drive for excellence, will be essential to thrive in this fast-paced and collaborative environment.Key ResponsibilitiesLead and inspire a high-performing team to achieve sales and KPI targets.Provide an outstanding client experience, upholding the brand's luxury standards.Support the Business Manager in business strategy, staff development, and operational excellence.Oversee and manage personal and team sales, consultations, and follow-ups.Act as the acting Business Manager on designated days, ensuring smooth operations.Drive and maintain showroom presentation, aligning with the brand's aesthetic.Work closely with design and development teams to provide insights on client trends.Foster a positive, professional, and motivating work environment.Experience & SkillsMinimum 3 years of experience in sales within luxury or premium retail.At least 2 years of experience in business or store management.Proven track record in delivering exceptional customer service.Strong leadership skills with the ability to train, mentor, and motivate a team.Excellent communication skills, both written and verbal.Ability to manage budgets, KPIs, and operational targets effectively.Highly organised, with strong problem-solving skills and a proactive mindset.The way we do things...At KYHA Studios, we foster a culture of warmth, respect, and collaboration. We take pride in maintaining a workplace where kindness, integrity, and open communication are at the heart of everything we do.Courage: We are bold pioneersAccountable: We own itCurious: For us, curiosity comes standardCollaborative: Together we are strongerInclusive: We celebrate our differencesExtra details We request that you include your CV in the application.Must be available to work Tuesday through Saturday 10am - 6pmRelocation assistance for the right international candidate Pay rate and benefits :$80,000- 85,000 annually + generous commission structureHealth and Dental Insurance.Paid Time OffKYHA Studios is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

Created: 2025-03-12