Customer Service Agent

Our Agency is Growing FAST - And We're Looking for Our Next Rockstar! Do you know someone who would be perfect for this role? A friend, family member, your favorite office person at the doctor's office, or even an amazing server? If they apply, get hired, mention you, and stay with us for at least 6 months, we'll send you a $1,000 referral gift as a thank-you!Job ***** Insurance Office Assistant - Fast-Paced & Rewarding EnvironmentAre you a detail-oriented, goal-driven, and customer-focused professional looking for an opportunity to grow? Do you thrive in a fast-paced environment, love solving problems, and enjoy making a difference? If so, we want you on our team!About the **We're looking for a high-energy Insurance Office Assistant to support our rapidly growing agency. This role is perfect for someone who has a servant's heart, a sense of urgency, and a passion for helping others while maintaining accuracy and efficiency.Key *• Provide exceptional customer service by assisting clients with policy questions, claims, and coverage options.• Process paperwork, update client information, and handle data entry with strong attention to detail.• Manage emails, phone calls, and scheduling with professionalism and efficiency.• Support agents with policy quotes, follow-ups, and client communications.• Identify opportunities for business growth and take initiative to improve processes.• Work independently while being a team player in a fun, supportive office environment.• Solve problems with a positive attitude and a solutions-focused mindset.• Utilize Microsoft Office Suite (Word, Excel, Outlook) to manage documents and client interactions.• Handle multiple tasks without getting overwhelmed in a dynamic, high-energy workspace.What We're Looking ****✔️ Detail-Oriented - Accuracy and organization are a must✔️ Customer Service Superstar - You love helping people and building relationships.✔️ Self-Starter - You take initiative and don't wait for direction.✔️ Goal-Driven & Growth-Focused - You're excited by opportunities to learn and succeed.✔️ Problem-Solver - You find solutions quickly and efficiently.✔️ Thrives Under Pressure - You can juggle multiple priorities without stress.✔️ Tech-Savvy - Proficiency in Microsoft Office and the ability to learn new systems.✔️ Sense of Urgency - You move fast and get things done without sacrificing quality.✔️ Team Player with a Fun Attitude - Our office is fast-paced but supportive and enjoyable.Why Join Us?✅ A positive, team-oriented work environment where your contributions matter.✅ Growth opportunities within a thriving agency.✅ Paid Time Off (PTO) to support work-life balance✅ A chance to make a real impact on clients lives.✅ Competitive pay with potential for bonuses based on performance.✅ Potential Health Insurance Reimbursement Plan to help with healthcare cost.If this sounds like you"”or someone you know"”apply today and become part of our fun, hardworking, and client-focused team.

Created: 2025-03-11