Operations Manager

About Us: We are a premier French wine importer and distributor dedicated to bringing the finest wines from the Bordeaux region of France to the United States. Our passion for quality and excellence drives us to provide our customers with an exceptional selection of wines, coupled with outstanding service. We have offices in Los Angeles, New York City, and Bordeaux, France. Job Summary: We are seeking a highly organized and detail-oriented Operations Manager to oversee and streamline our daily operations and administration. The ideal candidate will have a strong background in operations management, excellent administrative skills, comfort with the French language, and a passion for the wine industry.Key ResponsibilitiesOperations Management:Oversee the day-to-day operations of the company, ensuring efficiency and productivity.Manage and oversee inventory levels, including ordering, receiving, and tracking shipments.Coordinate logistics and distribution to ensure timely delivery of products.Implement and maintain operational policies and procedures.Coordinate and lead operations projects, particularly in Logistics. Compliance and Legal Oversight:Ensure all operations comply with local, state, and federal regulations, including wine import/distribution laws.Maintain up-to-date knowledge of industry regulations and standards.Oversee the preparation and submission of necessary documentation for regulatory compliance for state and federal regulatory bodies. Collaborate with legal counsel to address any legal issues or concerns.Implement and monitor compliance programs and policies to mitigate risks.Financial Management:Monitor expenses and manage accounts payable and receivable.Ensure compliance with financial regulations and company policies.Implement and monitor Insurance policies. Administrative Duties:Handle all administrative tasks, including scheduling, correspondence, and record-keeping.Manage office supplies and equipment, ensuring everything is well-stocked and functioning.Prepare and maintain reports, presentations, and other documents as needed.Assist with HR functions, such as onboarding new employees and maintaining personnel records.ERP Key User and IT/IS coordination. Team Management:Lead, mentor, and motivate a team of operational staff, including two direct reports. Conduct regular team meetings to ensure alignment on goals and objectives.Provide training and development opportunities to enhance team skills and performance.Foster a positive and collaborative work environment.Evaluate team performance and provide constructive feedback.Customer Service:Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.Build and maintain strong relationships with suppliers, distributors, and customers.Qualifications:Bachelors degree in Business Administration, Operations Management, or a related field.Minimum of 3-5 years of experience in operations and administration, preferably in the wine or beverage industry.Strong organizational and multitasking skills.Excellent communication and interpersonal skills.Proficiency in Microsoft Office Suite and experience with inventory management software.Knowledge of French wines and the wine industry is a plus.Proficiency in French language (both written and spoken) is highly desirable.Work Hours:Full time, on-site position.Occasional travel may be required.Standard hours: Monday to Friday, 8:00 AM to 5:00 PM.Benefits:Competitive salary: $90-110k annually.Health, dental, and vision insurance, employee coverage 100% paid by employer. Generous paid time off and holidays.Opportunities for professional development and growth.Employee discounts on wine purchases.

Created: 2025-03-10