Product Marketing Manager
ChurnPilot - San Jose, CA
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As our first Product Marketing Manager, youll own our entire go-to-market strategy, working directly with the founding team and board of advisors to define how we position, message, and sell our customer success platform. This is a high-impact role where youll shape how customers perceive our brand and product from day one.RESPONSIBILITIESDevelop our core messaging, positioning, and value proposition to resonate with B2B SaaS companies struggling with customer retentionCreate compelling sales and marketing materials that highlight our AI-powered churn prediction capabilitiesConduct market research to refine our ideal customer profile and buyer personas within customer success and retention teamsEstablish and execute our content strategy focusing on retention metrics, customer health scores, and predictive analyticsGather competitive intelligence and articulate our unique differentiation in the customer retention spaceDefine pricing strategy and packaging options for our subscription tiersSupport founders in sales conversations and help close early customersBuild the foundation for scaling our GTM function as we growEXPERIENCE3-5+ years of product marketing experience, preferably in B2B SaaSProven track record of creating messaging that resonates with technical and business audiencesExperience bringing data-driven products to market and driving adoptionStrong analytical skills with the ability to extract insights from customer retention dataExcellent communication skills to explain complex predictive algorithms in simple business termsSelf-starter who thrives in ambiguity and can execute without extensive directionPassion for our mission to help businesses retain their most valuable customersWHY JOIN USFoundational role with significant impact on company trajectoryWork directly with founders and shape our AI-driven retention platform strategyRemote-friendly work environmentComprehensive health benefits and flexible PTOGround-floor opportunity at a company solving the critical business challenge of customer churnWHAT WE OFFERAs a founding team member, you will receive 2.5% equity, aligning your success with the long-term growth of ChurnPilot.Play a crucial role in shaping the future of our company, with opportunities to influence strategy and drive innovation.Work in a supportive, high-energy environment where your ideas are valued and your contributions make a direct impact.EQUITY & COMPENSATIONThis role is equity compensation only, until the company reaches either a revenue or funding milestone.We believe great products need great stories. If youre excited about crafting the story of how predictive analytics can transform customer retention, wed love to hear from you.
Created: 2025-03-09