Customer Service Sales Representative

Company ** Brand Connect is a leading provider of high-quality signage, print, and promotional solutions for businesses across industries. We specialize in creating innovative and eye-catching signage that helps our clients stand out and attract customers. As we continue to grow, we are looking for a dedicated CSR to join our team and help us deliver exceptional service to our clients.Job * We are seeking a Customer Service Representative to interact with our clients and ensure they receive outstanding service at every touchpoint. The ideal candidate will have excellent communication skills, a passion for helping others, and a strong attention to detail. Signage industry experience a PLUS! Pay depending on experience.Key *Serve as the main point of contact for customer inquiries via phone, email, and in person.Provide information about our products and services and assist customers in selecting the right signage, print, and promotional solutions for their needs.Process orders and coordinate with our production team to ensure timely delivery.Resolve customer complaints and issues in a timely and professional manner.Keep accurate records of customer interactions and transactions.Collaborate with other departments to improve overall customer experience.High school diploma or equivalent; college degree preferredPrevious customer service experience, preferably in the signage or related industryExcellent communication and interpersonal skillsStrong problem-solving abilitiesSalesforce experience a plusAbility to multitask and work in a fast-paced environmentWillingness to learn about our products and industryCompetitive salary + commissionHealth insurance, dental insurance, and vision insurance401k contributionPaid time off and holidaysOpportunities for advancementFun and collaborative work environmentHow to * Please submit your resume and a cover letter outlining your qualifications and why you are interested in this position.Job **** Full-time**Day shiftAbility to *Burlington, NC 27215 (Required)Work **** In person

Created: 2025-03-09