Technical Program Manager

About the jobHexaware is looking for Technical Program Manager at Plano, TXRole: Technical Program ManagerExperience: 12+ yearsWork Mode: OnsiteLocation: Plano, TXJob Description:Over 12 years of experience, including 4+ years in managing complex technology programs with platform and engineering teams.Extensive experience in the financial and banking industry.Proven track record in managing the delivery of SDKs, CX frameworks, and SaaS products.Proficient in managing programs on public cloud platforms such as AWS and GCP.Familiarity with machine learning and Generative AI is a plus.Lead and manage cross-functional technical programs consisting of inter-related projects, establishing program structure and alignment to achieve business and engineering goals.Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable tasks, ensuring timely delivery.Coordinate launch planning across various teams to synchronize program milestones into a unified timeline that meets both business objectives and customer requirements.Assess risks, develop mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential trade-offs, balancing business needs with technical considerations.Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.About Hexaware:Hexaware is an automation-led next-generation service provider delivering excellence in IT, BPS and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Hexaware's digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. We are on a journey of metamorphosing the experiences of the customers by leveraging our industry-leading delivery and execution model, built around the strategy"” "˜Automate Everything®, Cloudify Everything®, Transform Customer Experiences®'. Powering Hexaware's complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the clients' business. The digitally empowered, diverse and inclusive workforce of Hexaware represents various nationalities, comprising 28,000+ employees, and thoroughly lives the company's philosophy of "customer success, first and always". Our global and diverse workforce across 20 nations, 34 international offices, and multiple time zones work together seamlessly to form an integral component of life at Hexaware.To learn more, visit Why us?At Hexaware, you will have access to an arsenal of tools that will upskill, transform, and evolve your career profile. From great growth prospects, opportunities to work alongside brilliant minds, collaborating with high profile clients, to an ideal work-life balance, we bring it to a full circle. Our purpose at Hexaware is "Creating smiles through great people and technology." With an ever-expanding portfolio of capabilities, we will delve deep and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles.Our Value Proposition: "At Hexaware you are encouraged to challenge yourself to achieve your potential and propel your growth. We trust and empower you to disrupt the status quo and innovate for a better future. You will experience an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together."Privacy Statement:The information you provide will be used in accordance with the terms of our Privacy Policy and will be used specifically for the business/processing purpose of the event. You should be aware that we may share your details with our approved vendors for this event to be handled successfully.

Created: 2025-03-09