Senior Manager Commercial Applications

QualificationsBachelors degree in a relevant field required; Masters degree preferred.5-7 years of experience in Commercial roles (Sales, Marketing, Commercial Operations, Commercial IT) within pharmaceutical or biotechnology industries.Extensive experience with Veeva platform and applications, including Veeva CRM, Veeva Vault (PromoMats, MedComms), Veeva Network, Approved emails, and CLM.Strong understanding of Life Sciences Commercial Business Processes, such as Customer Engagement, Alignment, Deployment, Targeting, Segmentation, Incentive Compensation, and Marketing Operations.ResponsibilitiesIdentify and drive analytics and technology solutions for commercial needs, ensuring alignment with internal and external stakeholders.Conduct Veeva training sessions for field personnel.Offer administrative support for various Veeva applications and modules.Demonstrate familiarity with agile development methodologies, including development, testing, deployment, and monitoring phases.Exhibit strong self-motivation and communication skills to guide clients through the entire implementation process.Leverage expertise in Veeva CRM and platform to deliver optimal solutions throughout the development lifecycle.Create, maintain, and support Salesforce or Veeva applications, including comprehensive documentation.Customize Salesforce or Veeva applications to meet specific stakeholder requirements.Stay informed about the latest developments in CRM tools and technologies.Collaborate with cross-functional teams, including Medical and Market Access, to deliver comprehensive solutions.Spearhead customer relationship management system administration and reporting initiatives.Contribute to the development and integration of Customer Master & Master Data Management processes.Drive the integration of digital automation initiatives, including Omni-Channel Marketing efforts, with CRM systems.

Created: 2025-03-08