Quality Manager

About Us Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.Job Description Under the direction and guidance of the Operations Manager, the Quality Manager will plan, coordinate and manage the development and implementation of all aspects of the Company Quality Assurance Program. This role requires seasoned knowledge and experience with a hand on approach combined with exceptional communication and leadership skills.SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIESINCLUDE BUT ARE NOT LIMITED TO:Prioritize and manage QA department activities and workload to support the strategic goals of the company.Maintenance and improvement of our ISO 9001, ISO 14001, and OHSAS 18001 management systems.Develop metrics and scorecard to guide improvement efforts.Review and action customer complaints and inquiries.Lead corrective action process to ensure that identified causes are adequately addressed.Lead problem solving and root cause identification efforts.Lead new product qualifications for both product performance and manufacturability.Lead continuous improvement teams using Lean and Six Sigma tools.Expert in the application of Lean and Six Sigma including the following tools: Value Stream Mapping, Cpk/Ppk, GR&R, SPC, Control Plans, Sampling Plans, Kaizen, 5S, Statistical Analysis, SMED, 5 why's, Root Cause analysis, VOC, QFD, Error Proofing, Robust Design, FMEA, Cause and Effect Diagrams, Pareto Analysis, etc.Support Supplier Qualification and issue resolution. Host customers during audits and visits. Additional duties as assigned.EHS REQUIREMENTS:Complete all work in a safe manner and follow all safety requirements consistent with supporting the Company's goals.Lifting guidelines in accordance with the Manual Lifting Guidelines noted in the Safety Handbook.Follow all environmental requirements consistent with supporting the company's environmental performance goals.Complete, and actively participate in all other EHS training requirementsThe IndividualB.S. in Engineering (Industrial, Mechanical, or Manufacturing Preferred)Experience in Auditing (CQA preferred)Minimum 5 - 10 years' experience leading a Quality Assurance team in a manufacturing setting.Must have solid understand of ISO 9001, ISO 14001, and OHSAS 18001 management systems. Certification as Internal Auditor or Lead Assessor preferred.Experience with 10 CFR 50 and NQA.Must be an expert in Lean and Six Sigma usage with hands on experience.SSMBB, SSBB certification required. Be prepared to discuss your certification process.ASQ Certifications Preferred - CQM, CQA, CQEMust have had supervisory responsibility and a comprehensive knowledge of quality assurance standards and proceduresDiversity & InclusionWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - John Crane)

Created: 2025-03-07