Field Service Laser Technician

***** Field Service Laser & Plasma Cutting TechnicianReports ***** Field Service Manager***** March 2025Scope of ***** Diagnose and troubleshoot mechanical and electricalproblems with the Laser and Plasma Cutting machines. Coordinate and oversee all aspects of installations, and any other service-related area.Applicant must have 3-5 years of mechanical and electrical field service experience and have completed industrial installations at a customers worksite.ESSENTIAL DUTIES AND RESPONSIBILITIES:Install, set-up and repair all Vulcan Laser plasma cutting and laser machines and manufactured equipment at customer location to perform as manufactured.Assemble, build, test and debug new plasma and laser cutting machines, assessing need and fabricating fixtures for test.Should be familiar with, and preferably can program, Allen Bradley PLCsTravel to customer locations to perform field service callsCoordinate field startups and servicing with the Service Manager for sales, customers, vendors and Formtek personnel.Troubleshoot any mechanical or electrical components and repair as needed.Ensure the Service Manager has determined type of job, the technical requirements and identify all necessary logistics.Involve sales and/or engineering as required.Track parts required for assembly.Assist and conduct repairs and maintenance of shop equipment.Train customer's staff in operation of the new equipment and review all necessary safety precautions.Must read and understand electrical and mechanical drawings.Travel necessary, estimated to be between 25% -35% of time, varies depending on service projects needs. Must have current driver's license as well as a valid passport.Ensure that all paperwork is processed for billing and other accounting functions.Assess and suggest alternatives, new equipment or upgrades that may be better suited to the successful and profitable completion of the order.3-5 years of mechanical field service experience or industrial equipment installation..Proficient in mechanical and electrical troubleshooting and machine install and wiring.Sales SupportConduct machine evaluations for customer's to determine if repairs require upgrades, etc.EDUCATION/**Typically requires 3-5 years or more years of experience in a manufacturing, mechanical environment.PC skills (including Word, Excel, PowerPoint, Internet)Allen Bradley PLC software/programmingTime Management/ Organizational skillsGood customer service skills-SUPERVISORY *The incumbent will have no direct supervisory responsibilities but will coordinate with other field service technicians and assist them whenever needed.WORK ****This position is office based in Formtek's Twinsburg, Ohio facility and does require service-related, primarily domestic, travel to our customers worksites.PC skills (including Word, Excel, PowerPoint, Outlook, Internet)

Created: 2025-03-07