Senior Account Manager & Business Development
United Engineering Resources, Inc. - Hayward, CA
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Company: United Engineering Resources, Inc. (UER Corp.) is the parent company of established geotechnical engineering, construction inspection and material testing firms operating as MatriScope Engineering Laboratories, Inc. and Signet Testing Laboratories, Inc. Over the past 55 years, our employees have built a strong reputation throughout Northern and Central California, providing exceptional service, a proactive project management approach, innovative practices and a commitment to maintaining our traditional values through customer-centric collaboration. UER has been recognized annually as "One of the regions Fastest Growing Companies" and "One of the Region's Largest Engineering Companies" by the Sacramento Business Journal. We remain grounded in our commitment to building a world class team while maintaining a strong reputation for exceptional service through teamwork, commitment to safety, and consistently exceeding the needs of both our clients and internal team members.This position offers an exciting opportunity for an individual desiring to advance their professional career in a senior executive level position and participate as part of the senior management team, while working on some of the region's most impressive projects. The right candidate for this position will have a proven track record of performance in business development, leadership, meeting annual sales goals, possess a strong work ethic, and desire to participate in a cohesive team-centric environment.Meet the Team: Our marketing team is a dynamic group of diverse individuals that operate within an enthusiastic and positive can-do culture while benefiting from the established infrastructure of a seasoned engineering firm. UER provides many tools to aid in the success of our business development and sales team including Salesforce prospect management software, numerous lead sources to identify key project opportunities, electronic access to project construction documents, and exceptional fellow team members well versed and positioned within their areas of individual competency. Our high volume of project pursuits has resulted in the need to maintain a fast-paced and exciting environment, creating regular opportunities to contribute to the overall success of the team. We strive to create an environment that balances hard work with team-building experiences through regular employee engagement in community events, games, group lunches and other activities that result in an enjoyable and energized team dynamic.What you'll do: The Senior Account Manager & Business Development position is responsible for the creation and execution of strategic account initiatives within our core areas of competency resulting in sustainable year-over-year growth in revenues. Responsible for identifying target markets and prospective clients, building client relationships, developing sales and marketing plans, and individually contributing to annual sales goals more than $5 million per year.This role requires strong leadership and teamworking skills, senior level management experience, and knowledge of advanced relationship building, marketing methods and tools. This position is responsible for building long-term business relationships with core clientele in the pursuit of key projects with construction values more than $250 million. Must have a proven track record of consistently reaching annual sales goals.The successful candidate will be goal-oriented, organized and diligently perform sales-directed activities required to meet individual sales goals as mutually defined to consistently maintain targeted backlog levels. This position reports directly to the President of UER.Key Responsibilities:Business Development & Sales StrategyDevelop and execute strategic sales plans to expand market share and revenue growth.Identify and cultivate new business opportunities within the construction inspection, material testing, and geotechnical design sectors.Build and maintain long-term relationships with key clients, contractors, and stakeholders.Collaborate with technical teams to develop tailored solutions that address client needs. Work collaboratively with the Sales & Marketing Team throughout the entire sales cycleTrack all prospecting, leads, meetings and daily tasksPlan and carry out business development activities; including but not limited to meeting/networking with current and prospective clients, developing relationships, maintaining and developing business development strategies and working to continually improve UER's customer experienceClient Relationship ManagementServe as the primary point of contact for major accounts, ensuring high client satisfaction.Timely address customer inquiries to retain business, and maintain the company's high standards and reputationRegularly visit existing accounts to maintain professional business relationsNegotiate contracts, service agreements, and project scopes with clients and partners.Build and maintain long-term relationships with current clients and their management teams by conducting regular meetings with clients to assess needs, present new services, and reinforce value propositions.Team Leadership & CollaborationLead and mentor a team of sales and account management professionals, ensuring alignment with business objectives.Work cross-functionally with marketing, operations, and technical teams to develop compelling proposals and marketing materials.Maintain integrity, honesty, and deal ethically with customers under all circumstancesFoster a culture of collaboration, innovation, and excellence within the sales team.Market Analysis & Competitive IntelligenceMonitor market trends, competitor activities, and regulatory changes within California's A/E industry.Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in industry specific professional associations.Provide strategic insights and recommendations to leadership based on industry intelligence.Develop and implement strategies to position the firm competitively in the marketplace.Proposal & Contract DevelopmentWork with marketing team to deliver high-quality proposals, presentations, and RFP/RFQ responses.Ensure proposal submissions align with client expectations and industry standards. Create and deliver sales presentations that are compelling, accurate, and informativeDevelop, implement, and maintain sales activities and plans necessary to meet annual sales revenue targets of $5 million minimum.Collaborate with technical teams to create winning strategies for securing projects.Qualifications:Minimum of 10+ years of industry-specific experience in sales, account management, or business development within construction inspection, material testing, or geotechnical field.Proven track record of successfully managing teams to achieve business development and revenue goals.Strong understanding of California's A/E market, regulatory landscape, and competitive dynamics.Excellent communication, negotiation, and leadership skills.Demonstrated ability to build and maintain relationships with key industry stakeholders.Proficiency in CRM systems, sales analytics, and marketing automation tools.Preferred Qualifications:Bachelor's or Master's degree in construction related discipline, business, marketing, or a related field.Experience working with engineering consulting firms, construction inspection firms, or material testing laboratoriesEstablished network of industry contacts, including developers, contractors, and public agenciesStrong presentation abilitiesAbility to learn about company service offerings, communicate and share this knowledge in a competent mannerPossess a passion for finding and selling to new customersUnderstand business relationships and how to support mutually beneficial client relationsExcellent computer skills including Microsoft Office, Adobe Acrobat[AB2] Outstanding written and verbal communication skillsStrong analytical and problem-solving skillsAbility to handle multiple priorities and work effectively to meet deadlinesWhy Join Us? We are a leading firm committed to delivering excellence in construction inspection, material testing, and geotechnical design services. This role provides a unique opportunity to drive strategic growth, influence business direction, and collaborate with a talented team in a dynamic and expanding market.
Created: 2025-03-07