The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customers needsData entry in various platformsWill handle order management, processing customer ordersMonitor and track orders through FedEx to ensure timely deliveriesQualificationsAt least 5 years of relevant work experienceMust be Proficient in MS Office SuitesIs willing to be onsite Excellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize work