Customer Service Representative (Insurance)

This role is on-site 3 days/week in Portland, ORMust have Insuarnce Account Management / Customer Service experince Frederick Fox has partnered with an industry-leading organization in their search for a strong CL Account Administrator. In this role, you will be ensuring customer satisfaction and retention by conducting administrative and customer service functions for a book of about 15 Commercial Lines Transportation, Social Services / Non-Profit, and Construction Accounts ranging from $600k - $750k in annual revenue.What makes this opportunity so great?!Large industry leading organizationStrong career advancement potential on a growing team with several excellent mentorsMain **Issue Certificates of Insurance (COIs)Field claims data / process claimsAdditional **Serve both clients and Producers, collaborating with carriers, producers, peers, and even clientsProcess renewalsReview and analyze quotations from carriersPrepare proposals and summaries for clientsReview endorsementsProcess premium auditsPerform contract/coverage reviewsResolve compliance issuesAssist with adding additional lines of coveragePrepare and deliver invoicesReview newly issued policies for accuracyParticipate in monthly renewal meetingsMaintain knowledge of underwriting requirements and authorityRequired1+ years' Customer Service / Account Administration serving customers of an Insurance organization (issuing certificates, processing claims, etc.).

Created: 2025-03-06