Technical Account Manager

Title: Technical Account Manager "Outside"Location: Seattle/Bay Area CA/Austin TXOVERVIEW: Lite-On designs and manufactures power supplies, keyboards, ODD, racks, enclosures, and liquid cooling for a variety of customers in the server, storage, networking, and consumer space. With headquarters in Taipei, Taiwan, and branch offices in the United States, Lite-On is looking for a creative, best-in-class professional who will thrive in a fast-paced, highly technical environment. The successful candidate will have exceptional communication, leadership, and team-working skills and will be unafraid of stretching their talents in a dynamic organization where respect and knowledge are far more important than reporting structure. Collaboration with colleagues at all levels will be key to this person's success at Lite-On.POSITION DESCRIPTION: The Technical Account Manager (TAM) is hands-on and responsible for driving Lite-On relationships at the specified strategic account. This individual will focus on the Strategic Business Group (SBG) Power Systems, consisting of multiple Product Divisions (PDs). The primary focus will be on power supplies, liquid cooling, and mechanical enclosures/racks. This person owns the relationship with engineering at the strategic account on behalf of Lite-On.THE PERSON:Highly motivated and results-driven, with a proven track record of consistent sales growth and exceeding goals.A natural self-starter with the ability to identify opportunities across all Lite-On's Product Divisions and convert those opportunities into design wins and sales revenues.Excellent communication skills for external and internal presentations.Proficient in communicating effectively across all ranks of people from engineering, engineering management, commodity management, procurement management, and all C-level executives.Innate ability to effectively work with and guide other Lite-On SBGs to penetrate all areas for Lite-On products.May have a large number of indirect relationships with the other SBGs.JOB DUTIES AND RESPONSIBILITIES:Help to meet or exceed revenue budgets of the said account.Conduct quarterly business reviews with account management, reviewing direction and road mapping of the said account.Provide monthly reporting tracking attainment to KPIs once established.Introduce and develop opportunities for other Lite-On SBGs.Analyze customers' needs and collaborate with management on the best strategy to satisfy those opportunistic needs that neither Lite-On nor the customer participates in today.Maintain customer intimacy and extensive comprehension that can influence hierarchy, products and business roadmaps, vendor selection process and decision-making criteria, competitive incumbent awareness, and understanding.Maintain a strong customer support mindset with a focus on long-term relations and partnership.PERSON SPECIFICATION:Collaborative style, strategic, strong communications and visibility.Ambitious, analytical, goal and results-driven.Synergistic team approach.Highly motivated, ambitious, and a strong desire to succeed.Hands-on Player/Coach contributor.High integrity.Ability to work to tight time schedules and demonstrate initiative.Ability to express ideas clearly and articulate concepts and strategies to peers and senior management.Very strong team player, able to work in a fast-paced, dynamic business environment.Customer service focused.High-quality networking and interpersonal skills.EXPERIENCE:Strategic sales process disciplines and design-win focused with an emphasis on time to revenue optimization.Healthy competitive drive, detailed and creative, team player with a synergistic style.Networked at OEMs in market segments including Telecom/Datacom, Computer and Mobile Computing.Experienced commercial negotiator managing key strategic partnerships and relationshipsStrong project management skills with excellent ability to organize, prioritize and multi-task and have strong analytical aptitudeExperience in power supplies, mechanical enclosures, and liquid cooling a plusBilingual in English/Mandarin a plusQUALIFICATIONS:• BS/BA degree from an accredited college or university• 5 -10 years of technical selling in appropriate market or customer REPORTINGSTRUCTURE:• Directly reports to Vice President of Sales• Indirectly reports to other SBG'sBenefits As a full-time employee, youll have access to LITEON's comprehensive benefits package, which includes medical, dental, vision, 401(k), and paid time off in compliance with US labor requirements.Additional DetailsLITEON is committed to equal opportunities for all qualified individuals, and we welcome a diverse range of applicants.Please note that the responsibilities and duties of the position may change with or without notice, and we are committed to providing reasonable accommodation for individuals with disabilities to perform their essential functions.

Created: 2025-03-06