Luxury Retail Store Manager

Company DescriptionWrabyn Boutique is a full-service women's clothing and accessory boutique located in Annapolis, MD. Our professional stylists go beyond selling clothes to help clients build a wardrobe that reflects their personal style and lifestyle.Role DescriptionThis full-time, on-site role is perfect for a leader who thrives in a fast-paced environment, loves connecting with clients, and is committed to delivering unparalleled service. You'll oversee daily operations, inspire your team, and implement innovative strategies to grow the business"”all while creating a shopping experience that keeps customers coming back.Key ResponsibilitiesSales and Business DevelopmentAct as a brand ambassador and reflect an elevated brand image at all times.Maintain ongoing communication with the store team and vendor partners to ensure alignment on sales objectives.Lead and manage the sales process by ensuring the highest level of luxury service and navigate critical situations with a high level of professionalism.Manage and align online and in store merchandising with marketing initiatives.Participate in social media with new arrival presentations and thought leadership.Team ManagementOversee a successful store team through task delegation, performance management, and utilizing storytelling to convey product knowledge while upholding service/selling standards.Provide effective guidance, coaching, and feedback to all members of the team to foster a productive and collaborative work environment.Lead regular team meetings to provide store performance updates and emphasize key priorities.Ensure achievement of quantitative targets by analyzing results, verifying monthly activities, and leading team meetings.OperationsEnhance comprehension of important operational procedures including inventory management, daily opening/closing activities, and strategic scheduling.Manage various operational procedures such as stock consolidations and inventory management.Responsible for reporting and solving store maintenance issues in a timely manner to guarantee safety and functionality of the store.Oversee proper execution of internal procedures, administrative tasks, and operational activities.Enforce labor laws, safety procedures, and sales regulations.Skills and Abilities RequiredExperience in Management, luxury retail environment preferred.Proficient in Google Office, Shopify, and other digital tools.Excellent communication, analytical, leadership, and problem-solving skills.Energetic, passionate, and results-oriented with experience managing a high-volume store.Strong knowledge of retail sales and operations.Ability to travel and work weekends.Ability to lift and move up to 40 pounds.Additional Benefits401(k) matchingEmployee discountFlexible spending accountHealth insurancePaid time off

Created: 2025-03-06