Treatment Admin

About Acacia Mental **We are delivering game-changing new treatments for mental health disorders such as clinical depression and anxiety and we are looking for people to help. Acacia is a world-leader in treating the hardest cases of depression using treatments such as transcranial magnetic stimulation (TMS) and Spravato (esketamine). We are seeking front-line workers to help us change how mental health care is done. We are looking for people who are passionate about caring for those suffering from mental health challenges. We will train you on various treatments and how to help support patients throughout their time here at Acacia. Sunnyvale, CAWork ** In-person Treatment AdministratorJob *Acacia Mental Health is seeking a TMS Admin to support our treatments such as Spravato (esketamine) and transcranial magnetic stimulation clinical treatments for MDD, GAD, OCD, and other mental health issues. We are looking for a highly organized individual who can work efficiently and communicate clearly with patients, clinical staff and outside groups. The Admin will coordinate with all groups to provide access to TMS for as many patients as possible.Duties *Serve as a primary contact for patients and their families.Facilitate patients and provide clinical information through the intake process.Coordinate care from initial contact through treatment and follow up.Manage patient communication lines (answering phones, emails, texts, faxes).Schedule and manage provider calendars.Coordinate communication to outside medical professionals (e.g. psychiatrists, MRI centers).Coordinate communication to outside insurance organizations.Coordinate the collection and processing of magnetic resonance imaging (MRI) scans for neuro-navigated targeting.Assist staff in day-to-day operations at the clinic.Update and maintain patient charts and documents.Desired Qualifications & *Previous administrative and/or clinical experiencePrevious customer service experiencePrevious experience working with psychiatric patient populations (preferred)Previous experience with EHR systems (preferred)AvailabilityAble to work in the range of 7:30am - 6:30pm, Monday - FridayPersonal Characteristics - Outgoing, fluent conversationalist, enjoys interacting with others, encouraging, and positive.Self-starter and self-motivatedCan contribute to a positive work environmentKnowledge, Skills And Abilities (required)Strong interpersonal and written communication skillsHigh attention to detail and excellent organizational skillsProficiency with Google forms (Docs, Sheets, Calendar)Ability to identify and respond to emergency situationsCompensation * $20-$26 per hour depending on experienceWeekly Working **** 40

Created: 2025-03-06