Business Analyst

Job DescriptionA Guidewire PolicyCenter Business Systems Analyst (BSA) plays a pivotal role in configuring, managing, and optimizing the PolicyCenter module of Guidewire, focusing on insurance policy creation, rating, and forms generation. This role ensures that insurance policies are accurately created, priced, and compliant with the organization's guidelines, all while ensuring smooth integration between these processes and other systems like claims and billing. The BSA is integral to gathering requirements, designing business processes, and ensuring the systems functionality aligns with both business needs and regulatory standards.Responsibilities Document and translate business needs into functional specifications. This can include use cases, user stories, and acceptance criteria that align with Guidewire PolicyCenter's capabilities.Work with technical teams to ensure that the platform is configured to meet the requirements of the business. This can involve setting up product models, policy administration workflows, and underwriting rules.Assist in configuring the system to manage the full lifecycle of policies, including quoting, binding, endorsements, renewals, and cancellationsEnsure that PolicyCenter integrates smoothly with other systems, like claims management (ClaimCenter), billing systems (BillingCenter), or external services (rating engines, document generation tools, etc.)Analyze current business processes and identify opportunities for process improvementsFacilitate discussions, manage expectations, and communicate complex technical concept in a clear and understandable mannerEnsure smooth collaboration between business and technical teamsWork with Quality Assurance team to ensure the test strategy & test plans are aligned with the business requirements and adheres to quality standards. Coordinate User Acceptance Testing (UAT) and post implementation validationProvide post-implementation support including troubleshooting issues, communicate the impact to business users (also work on finding solutions or workarounds), managing enhancements, and driving continuous improvements to ensure optimal system performanceLead initiatives to upgrade or enhance the Guidewire InsuranceSuite functionality as new versions or features become availableSupport the management of business changes, ensuring that any process or system change is well-communicated and adopted by end-users.QualificationAt least 7-10 years of experience working as a senior IT business system analyst for Guidewire PolicyCenter Cloud implementationsStrong background in P&C insurance processes, Guidewire products and their implementation, configuration, and customizationAbility to lead strategy and requirement discussions and create precise requirement document Ability to influence decision making with focus on business outcomesStrong communication, negotiation, documentation, organizational, and planning skillsAbility to create strong relationships and work collaboratively with multiple stakeholders and technical teamsStrong problem-solving skills with a strong sense of individual ownership and accountability. Experience with MS Office Suite and Agile Scrum methodology using Agile Management tools such as JIRA/DevOps Must have Bachelor's degree or higher Preferred QualificationCurrent Certification in Guidewire Cloud for Analysts (Certified Ace preferred) Experience in leading Large-Scale Guidewire implementations, including the ability to manage multi-phased projectsKnowledge of regulatory frameworks and compliance standards within the P&C insurance industry

Created: 2025-03-06