Customer Service Specialist (Temp-to-Hire)

Job Title: Customer Service SpecialistLocation: Nampa, ID (Onsite)Pay: Starting at $20/hourJob Type: Full-Time | Temp-to-HireJob Summary:CV Resources is seeking a Customer Service Specialist to join a client in Nampa, ID. This role is ideal for someone with strong communication skills, a passion for customer support, and government experience (preferred). If you excel at handling inquiries, problem-solving, and providing top-tier service, we'd love to hear from you!Key Responsibilities:Serve as the primary point of contact for customer inquiries via phone, email, and in personProvide accurate and timely information regarding policies, services, and processesAssist with processing applications, documentation, and records managementResolve customer concerns with professionalism and efficiencyMaintain detailed and accurate records of customer interactionsCollaborate with internal teams to improve customer service processesQualifications:Customer service experience required (government experience preferred)Strong verbal and written communication skillsAbility to multi-task, stay organized, and problem-solve in a fast-paced environmentProficiency in Microsoft Office (Word, Excel, Outlook)Experience handling confidential information is a plusWhy Apply?Competitive starting pay of $20/hourOpportunity to gain experience in a government-related roleWork in a supportive and team-oriented environment PandoLogic. Keywords: Customer Service Representative, Location: Nampa, ID - 83652

Created: 2025-03-06