Branch Manager

Job Description * Responsible for the daily activities of an assigned bank branch including, but not limited to sales production, teller and new account opening operations, staff development and customer service * Accountable for the new account production and branch targets by ensuring branch employee participation as outlined in the Branch Manager Sales Expectations document. * Plan, implement, and maintain ongoing aggressive, sound program of business development to meet objectives * Participate in community associations and events for Bank promotion * Familiar with all teller and new account opening responsibilities, monitor, and provide assistance and instructions to employees as needed or required * Assist tellers in locating cash discrepancies and informing the proper personnel * Handle special or escalated customer concerns * Provide bank services to a diverse customer base, including a large Spanish speaking population * Accountable for career development of staff including support, guidance, direction and training * Maintain communication between branch/center and upper management * Responsible for timely monthly reports * Ensure branch compliance with all operational procedures and abide by applicable banking regulations * Other duties as assigned Physical Requirements: * Required to stand or walk for extended periods of time dependent upon branch location * Operate a computer and other office machinery * Ability to lift up to 25 lbs FCBI is an equal opportunity employer.

Created: 2025-03-05