Travel Services Assistant

This is not a remote position. Candidates must be available to work Monday-Friday from ourBerkeley, CA office. Please do not apply if you live out-of-state or are unable to commute to Berkeley.Wilderness Travel has been creating dream journeys for over 40 years, from extraordinary wildlifesafaris and cultural adventures to remote mountain treks and inn-to-inn hiking trips. Our award-winningadventures span every corner of the globe, and the quality of our itinerary design and leadership hasearned us one of the highest rates of repeat travelers in the business. Our core philosophy is elegantlysimple: it is not just where you travel, but how you travel that sets our trips apart, and we are committedto being responsive to the needs and the interests of our clients. We are a company of travelers, and wepride ourselves on our friendly, cooperative office environment, and our hardworking, knowledgeableand enthusiastic staff.DescriptionThe Travel Services Assistant works as part of our administrative team to process client reservations,assemble pre-trip literature, process client payments, and provide support to our Trip Processors andregional Area Managers. Basic duties include data entry, paperwork compilation, copying and filing,phone reception, payment processing, and mail processing.Advancement at Wilderness TravelThis is an entry-level support position, which provides the office systems training and companyfamiliarization that we consider essential for advancement within Wilderness Travel. Successful TravelServices Assistants have typically advanced within 3-9 months to positions of greater responsibilitywithin the Wilderness Travel office to include serving clients, coordinating trip logistics, andcoordinating operations for regional programs.RequirementsWe are looking for a new member of our team who...ï‚· Is passionate about travel, with significant travel experienceï‚· Possesses a college degree and minimum one year office experience involving customer serviceï‚· Is committed to professionalism and providing the highest quality of service possibleï‚· Displays exceptional oral communication and writing skillsï‚· Masters details easily and thrives on ensuring accuracy in a fast-paced office environmentï‚· Swiftly multi-tasks and completes projects efficientlyï‚· Anticipates problems and approaches projects with a wholly positive attitudeï‚· Is proficient in Word, Excel, PC environments, and very comfortable with math and basicaccountingï‚· Has hiking and outdoor experience- has previous sales experience (a big plus!)Schedule, Salary & Benefitsï‚· Full time positionï‚· Office hours are Monday through Friday, 8:30 to 5:00pm.ï‚· Starting Salary of $4,166/month.ï‚· 401(k)ï‚· 401(k) matchingï‚· Dental insuranceï‚· Employee discountï‚· Health insuranceï‚· Health savings accountï‚· Paid time offTo ApplyTo apply, please send your cover letter and resume to careers@. Additionalreferences, letters of recommendation or writing samples are welcome. We sincerely apologize that wewill be unable to respond personally to each applicant; only applicants selected for interview will becontacted. No phone calls, please.

Created: 2025-03-05