Billing Operations Manager

Are you an organized teambuilder looking to use your incredible people management skills? Please read on!About UsAt Yeo & Yeo, our mission is to be business success partners helping our clients, team, and communities thrive. How? By putting people first, listening intently, building trust, navigating challenges, and supporting communities. Recognizing that no two paths are the same, we provide flexibility for you to discover your purpose. At Yeo and Yeo Medical Billing and Consulting we make the lives of our clients easier. Whether it's complex medical billing, practice assessment, compliance, accounting, and beyond, we're here to complement our clients work, and help them run more efficiently and effectively.About the JobThe Billing Operations Manager will manage the daily operational needs of YYMBC. The position will be responsible for managing client assignments and projects and delivering high quality service. This includes coaching, advising and supporting team members in meeting client and personal development expectations and assist the President of Medical Billing with personnel administration tasks.Key Objectives:Oversees the operations of the billing department including but not limited to: medical coding, charge entry, claims submissions, payment posting, accounts receivable follow-up, collections, electronic files and reimbursement managementAssists the President of Medical Billing in the development and implementation of procedures and policies for administrating staff workflow and personnel activitiesOrganize workflows, supervise day-to-day activities, and ensure that billing deadlines are met, and payments are maximizedEducate and trains staff, acts as a professional subject matter expert and mentor to staff.Maintain a working knowledge of insurance carriers, payers, and processes utilized within the revenue cycleOversee prospective new client processActively participates in planning, troubleshooting, and processing in various billing areasAnalyze billing and claims for accuracy and completenessAudits current processes and procedures to monitor and improve efficiency of billing and collections operationsMaintenance and compliance to all HIPAA guidelines/regulationsLeadership Expectations:Reports to President of YYMBCSupervise medical billing staff, overseeing both personnel and work activitiesEvaluate performance of medical billing staff annuallyProvide guidance and support in career development opportunities for staff including training opportunities and feedbackEstablish and maintain sound working relationships with peers, supervisors, and clientsReview employee timesheet details and report weekly on employee technical accuracyWork with the Talent Manager to recruit, develop and retain high performing employeesTechnology:Coordinate with vendors to ensure seamless implementation and continual maintenance of systemsTrain, implement and oversee software used within the organization:Clearinghouse softwareMedical Billing softwareData management workflow softwareAbout YouYou have experience managing people in an office environment along with managing client accounts to ensure customer needs are being met. You are skilled in leading and guiding the work of others and in dealing with employee issues.

Created: 2025-03-04