Program Coordinator

Equinix is one of the fastest-growing data center companies, growing connectivity between clients worldwide. That's why were always looking for creative and forward-thinking people who can help us achieve our goal of global interconnection. With 200+ data centers in over 24 countries spanning across five continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development.We are looking for a proactive and collaborative communications individual to support our Global Customer Advisory Board (CAB) program. This person will assist our CAB Program Manager in everyday tasks and execute regional CAB meetings with key customers. They will engage directly with customers through programmatic outreach and relationship management to ensure success through smooth operational processes.Responsibilities:Customer Recruitment CoordinationManage the recruitment process for customers by coordinating invitations, tracking responses, and ensuring effective communication throughout the engagement processCustomer Onboarding ManagementOversee the onboarding process for new customers, ensuring timely registration and the establishment of calendar holds for all relevant meetings and events.Travel CoordinationFacilitate travel arrangements for customers as needed, ensuring a seamless experience that aligns with program schedules and customer preferences.Stakeholder Meeting SchedulingOrganize and schedule internal meetings with key stakeholders, including content alignment sessions and debrief calls, to ensure effective collaboration and communication.Presentation DevelopmentCreate and design professional meeting materials, including slide decks, to support stakeholder discussions and enhance the overall presentation of program content.Weekly Recruitment ReportingPrepare and distribute weekly updates on recruitment progress to internal teams, providing insights and metrics to inform decision-making and strategy.Feedback Collection and AnalysisGather and analyze executive feedback following Customer Advisory Board (CAB) meetings, synthesizing insights to inform program improvements and stakeholder engagement strategies.QualificationsBachelor's degree in Marketing, Communications, event management, or equivalent Minimum1-3 years work experience in similar field Highly organized with strong program management skills and ability to navigate in ambiguous situations, team dynamics, balance workloads, and strive for high standardsHighly collaborative nature with ability to effectively manage stakeholder and executive relationshipsAbility to thrive in a fast-paced, cross-regional, highly matrixed environment A customer-first mentality and passionEffective attention to detail with clear written and verbal communication skillsAdditional Details9-month durationHybrid, 2 days a week in office$23-$30/hr.

Created: 2025-03-03