Lighting Sales Associate

***** Responsible for profitably selling and promoting lighting products to existing and potential customers while identifying new opportunities in the marketplace. This role involves working in a lighting showroom, attending trade shows, and maintaining expertise in lighting solutions.Duties and Responsibilities·        Provide expert guidance on lighting solutions, including fixture selection, energy efficiency, and smart lighting technologies.·        Seeks prospective business opportunities with new and existing customers. ·        Strengthens existing customer relationships and identifies potential for account growth.·        Resolve customer inquiries and complaints, offering tailored solutions that meet their lighting needs.·        Maintain a strong knowledge of lighting fixtures, bulbs, smart lighting, and energy-efficient solutions.·        Coordinates customer returns and exchanges and completes proper documentation according to the companys policies.·        Attend supplier/manufacturer training sessions, trade shows, and networking events occasionally outside regular business hours.·        Follow up on all quotations, existing orders, manage calling queues, and maintain bid follow-up queues to ensure customer satisfaction.·        Provide the Lighting Manager with daily updates on customer interactions, inquiries, and sales activities.·        Performs other related duties as needed to support business growth and customer satisfaction.*****·        Excellent interpersonal and written communication skills.·        Strong customer service orientation with the ability to build and maintain relationships.·        Strong computer skills, including business application software, ERP system, web browsers, internet search engines, email and Microsoft Office suite.·        Ability to perform basic mathematical calculations related to pricing and discounts.·        Strong time management and organization skills with the ability to handle multiple priorities.·        Ability to work independently with minimal supervision.

Created: 2025-03-03