Sales Development Representative

About OpkeyOpkey helps businesses maximize the value of their enterprise resource applications with intelligent, agentic AI-powered automation that assures every stage of the ERP lifecycle"”from deployment, to operation, to ongoing evolution and business transformation. With Opkey's platform, businesses can seamlessly deploy cloud applications, adopt critical updates with confidence, eliminate human error in system testing, and minimize business disruptions. Trusted by over 250 global enterprises, Opkey is committed to de-risking cloud applications by driving efficiency, reducing costs, and accelerating digital innovation.Role OverviewAs a Sales Development Representative (SDR) in SaaS, you will identify and qualify new business opportunities through strategic prospecting and outreach. You will initiate meaningful conversations with potential clients, understand their preliminary needs, and create interest in our solutions. Working closely with Account Executives, you will build a strong pipeline of qualified opportunities while developing foundational enterprise sales skills. Your role is crucial in driving our companys growth through effective lead generation and qualification.As a Sales Development Representative (SDR), your key responsibilities typically include:Prospecting and Lead Generation: Identifying and researching potential customers (leads) through various channels such as cold calling, emailing, social selling, and networking.Qualifying Leads: Assessing the potential of leads to determine their suitability as prospects based on criteria like budget, authority, need, and timeline (BANT).Setting Appointments: Engaging with leads to scheduling meetings or calls for Account Executives or Sales Managers to further explore opportunities.Educating Prospects: Providing information about the companys products or services, highlighting value propositions, and addressing initial objections.Managing CRM: Updating and maintaining accurate records of all interactions with leads and prospects in the Customer Relationship Management (CRM) system.Collaborating with Sales Team: Working closely with Account Executives or Sales Managers to strategize approaches, share insights, and ensure smooth handoffs of qualified leads.Continuous Learning: Staying updated on industry trends, competitive landscape, and product knowledge to effectively communicate benefits and address customer concerns.Metrics Tracking: Monitoring and reporting on key performance indicators (KPIs) such as lead conversion rates, pipeline generation, and revenue achieved from qualified leads.Feedback Loop: Providing feedback from prospect interactions to marketing, product development, and other relevant teams to enhance messaging and improve offerings.Adhering to Processes: Following established sales processes, workflows, and best practices to maximize efficiency and effectiveness in lead generation and qualification.These responsibilities are crucial in driving the initial stages of the sales cycle, ensuring a steady flow of qualified opportunities for the sales team to pursue and ultimately convert into customers. Skills: lead generation, adhering to processes, setting appointments, business development, sales, qualifying leads, managing crm, prospecting, collaborating with sales team, feedback loop, inbound lead generation, educating prospects, continuous learning, metrics tracking.45

Created: 2025-03-02