Senior Customer Service Representative

Company DescriptionRSG Security is a manufacturing company specializing in security and life safety products. The company designs, engineers, and produces high-quality security components, ensuring compliance with industry standards.Role DescriptionThis is a full-time on-site role for a Senior Customer Service Representative located in Signal Hill, CA. The Senior Customer Service Representative will be responsible for maintaining customer satisfaction, providing customer support, and ensuring a positive customer experience on a day-to-day basis.QualificationsStart-up experience is a plusCustomer Service Representatives and Customer Support skillsCustomer Satisfaction and Customer Experience skillsExcellent communication and interpersonal skillsAbility to problem solve and handle challenging situationsExperience in a customer service roleAttention to detail and organizational skillsPatience and empathy when dealing with customersKnowledge of CRM systems is a plus

Created: 2025-03-02