Office Services Associate - 561296

Job Title: Receptionist & Conference Center SupportLocation: Timonium, MDOverview:We are seeking a proactive, courteous, and detail-oriented Receptionist to provide exceptional service at the front desk and support our conference center operations. The ideal candidate will possess a warm demeanor, excellent communication skills, and the ability to multitask in a fast-paced, professional environment. This individual will play a key role in maintaining a welcoming atmosphere and ensuring seamless operations for guests, employees, and meetings.Key Responsibilities:Reception Duties:Greet guests, visitors, and employees in a professional and friendly manner, either in person or via phone.Answer inquiries, redirect as needed, and assist guests with their needs, including offering beverages and attending to personal belongings (e.g., coats, luggage).Direct and escort guests, vendors, and clients to meeting rooms and other areas as needed.Provide information about building policies, practices, and services.Maintain a clean, organized, and welcoming reception area, including ensuring conference rooms are neat and ready for meetings.Ensure building security by following all policies, issuing visitor badges, and monitoring access through the security desk.Generate and follow up on maintenance work orders and building requests (e.g., freight elevator bookings, supplies).Coordinate messenger services and package deliveries when needed.Conference Center & Hospitality Support:Assist in setting up catering for meetings and ensure all refreshments are stocked and replenished as needed.Support conference room setup and maintain cleanliness in break rooms and common areas.Restock pantries and ensure all supplies are readily available for guests and meetings.Provide concierge services as requested, such as arranging travel, reservations, and car service.Assist with meeting logistics and coordinate catering requests for internal and external meetings.Mailroom Functions:Sort incoming mail and route to appropriate departments and individuals.Handle outgoing mail, ensuring it is properly packaged, labeled, and sent to the correct recipient or destination.Manage courier packages, ensuring timely delivery and receipt.Print Operations:Handle daily print operations including black and white copying, color copying, binding, laminating, and litigation print jobs.Ensure print jobs are completed in a timely manner with attention to quality and accuracy.Operate and maintain print equipment, reporting any malfunctions or issues to the appropriate team.Inventory Control:Maintain and organize inventory for office supplies, ensuring availability and restocking of essential materials.Track and manage stock levels for mailroom supplies, print materials, and other office items, reporting any discrepancies.Administrative & Clerical Support:Assist with clerical tasks such as document production, filing, and maintaining updated contact lists for staff and attorneys.Support copying, printing, scanning, and mailing tasks, including processing USPS, FedEx, and other courier packages.Maintain and organize technology and support materials for guests' use.Additional Responsibilities:Provide general administrative support to staff and attorneys as needed.Collaborate with team members to ensure efficient operations across departments.Handle any additional requests as needed by the organization, ensuring a high level of service.Key Skills & Qualifications:Exceptional customer service and communication skills, both in person and over the phone.Ability to multitask in a fast-paced, high-energy environment.Strong attention to detail and organizational skills.Knowledge of office technology (phone systems, computers, and basic office equipment).Professional appearance and demeanor with the ability to interact effectively with all levels of personnel.Ability to maintain confidentiality and follow building security procedures.Previous reception or hospitality experience preferred.Experience with print operations and inventory management is a plus.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.The compensation outlined is applicable for candidates that are fully qualified for the role based on their education and experience. If Forrest Solutions selects an internal candidate that does not meet the full requirements of the role; the position structure, title, and compensation may be adjusted accordingly.

Created: 2025-03-02