Loan Servicing Associate

JOB SUMMARYPerforms loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act.DUTIESPerform loan servicing from new loan boarding, process and monitor loan payment transactions, provide loan collateral insurance and tax service, to loan payoff service. Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies.Assist customers and staff with loan-related inquiries.Perform loan information maintenance.Ensure compliance with all applicable government, investors, and bank regulations.Perform other duties as assigned.QUALIFICATIONS***** College degree in accounting or business preferred but not mandatory.***** No experience required. Experienced in mortgage servicing lending is a plus.SKILLS/ABILITESStrong interpersonal and customer service skillsPositive attitudePC proficiency in Microsoft OfficeDetail-oriented and follow-through skills.Bilingual (English/Mandarin or Cantonese) is a plus.WHY WORK FOR US?Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited *****Medical insuranceVision insuranceDental insurance401(k)Disability insuranceRoyal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Created: 2025-03-02