Medical Administrative Assistant - Front Desk

Title: Office Assistant - Medical Location: Towson, MD 21204 (onsite)Duration: 13 Months Contract to Hire Job Description: Terms of Employment• W2 Contract, 13 Months (Possible Permanent Conversion)• This position is 100% onsite in Towson, MD (21204)Overview & Responsibilities• Reporting to the Office Manager, the Administrative Assistant plays a vital role in ensuring the smooth operation of this high-volume hepatobiliary surgical office, which serves 5-8 providers. This position requires strong organizational skills, professionalism, and the ability to remain composed in a fast-paced environment. Key responsibilities include:• Welcoming patients with friendly and professional demeanor.• Scheduling and following up on patient appointments.• Assisting patients with inquiries via phone and directing calls appropriately.• Checking patients in and out efficiently.• Managing medical records requests and updating patient charts.• Verifying insurance information and processing authorizations.• Ordering office supplies and maintaining an organized workspace.• This is a front-desk role with significant patient interaction. Candidates should be engaged, dependable, and open to a full-time conversion opportunity.Required Skills & Experience• 2+ years of administrative/clerical experience in a medical office environment.• Experience supporting multi-provider office.• Prior experience working within Epic software.• Excellent written and verbal communication skills.• Strong customer service skills when interacting with patients and providers over the phone and face-to-face.Sincerely,Preetam Raj Lead Technical RecruiternTech Workforce Inc.D: 410-505-4857 EXT: 726E: preetam@preetam(at)ntechworkforce(dot)com

Created: 2025-03-02