Store Manager
Little Moony - New York City, NY
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Little Moony is more than just a children's brand "” it's a place of imagination, craftsmanship, and heart. Guided by our founding principle "” Happiness inside"” we pour care into every piece we create and every experience we offer.Bringing this vision to life takes adedicated team that shares a passion for excellence and a belief in doing things the right way. We prioritize ourcustomers, embraceinnovation, and strive forcontinuous improvement. We hold ourselvesaccountable, lead with integrity, and challenge each other to grow.As part ofLittle Moony, you help build a space that isas welcoming and full of joy as the children we design for. Here, every team member has a voice, a purpose, and a role in making magic happen every day.We are looking for the right person to become part of our team and represent our brand at our store on Mulberry Street.As Store Manager, you will be a Little Moony Brand Ambassador and an expert in baby and childrens products, delivering gold-standard customer service through in-depth product knowledge, authentic customer engagement, and effective communication.Who You Are:The ideal candidate has at least five years of experience in retail and embodies our three pillars of brand success:People & Service FocusSales Generation & Business GrowthVisual Merchandising & Operational ExcellenceKey Responsibilities:1) People & Service FocusCreate a welcoming and engaging atmosphere for customers.Provide exceptional customer service and introduce the Little Moony brand story while assisting visitors in finding the perfect items.Lead by example, supporting and mentoring team members to foster a positive and productive work environment.2) Sales Generation & Business GrowthSet and achieve daily, weekly, and monthly sales goals and key performance indicators (KPIs).Drive productivity and profitability by improving conversion rates and average order value (AOV).Cultivate long-term relationships to enhance customer loyalty and repeat business.3) Visual Merchandising & Operational ExcellenceEnsure the store is beautifully merchandised and products are presented in an inviting way.Develop compelling, seasonal window displays and in-store merchandising, including holiday showcases.Manage and maintain inventory levels, restocking as needed.Perform key-holder responsibilities, including opening and closing the store.Qualifications:5+ years of experience in retail, including prior management experience.Strong customer service skills and excellent communication abilities.Proven experience leading and motivating a team.Strategic problem-solving skills with the ability to think on your feet.Reliable, trustworthy, and punctual.Professional in appearance and demeanor.Comfortable using POS systems, iPads, MS Office, and Google Docs.College degree preferred; must be fluent in English with strong written and verbal communication skills.Availability to work five days per week, including weekends.Must be available during the peak holiday season.Why Join Us?Be part of a growing brand with a passion for craftsmanship and quality.Competitive pay with the potential for an annual bonus.Health insurance benefits.Paid time off benefits including vacation, sick time, votingSpecial perks and exclusive employee discounts.The pay range of this position is $66,000-$75,000/yr. Actual salary will be determined based off candidates skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.
Created: 2025-03-01