Account Manager - Luxury Home Management & Maintenance

Account Manager- Luxury Home Management & Maintenance About UsSparrow Estate Management is a premier luxury home management and maintenance company dedicated to providing seamless, white-glove service to discerning homeowners. We specialize in the meticulous care of high-end properties, ensuring every detail is flawlessly managed.Position OverviewWe are seeking a highly motivated and dynamic Account Manager to oversee the day-to-day operations of luxury estates, manage vendor relationships, and provide exceptional client service. This role requires a proactive, hands-on leader with experience in estate or event management, vendor coordination, and staff supervision. A background in hospitality is a plus, as is a natural ability to build relationships and drive organic sales.Key ResponsibilitiesServe as homeowners primary point of contact, ensuring their needs are met with discretion and excellence.Oversee vendor management, including scheduling, negotiations, and quality control.Train, schedule, and supervise estate staff to uphold the highest service standards.Manage timelines, maintenance schedules, and project logistics to ensure seamless operations.Identify opportunities for enhanced service offerings and foster organic sales growth through relationship-building.Be in the field daily"”troubleshooting, problem-solving, and ensuring each estate runs smoothly.Conduct regular property inspections to maintain quality and anticipate client needs.Qualifications & ExperienceEstate management, event management, or luxury hospitality experience preferred.Strong background in vendor coordination, staff training, and scheduling.Exceptional client-facing skills"”discreet, polished, and highly responsive.Self-starter with a solutions-oriented mindset and the ability to think on their feet.Naturally driven to build relationships and grow business opportunities.Comfortable working in high-touch, luxury environments with a strong attention to detail.Benefits (waiting period may apply)Only full-time employees eligiblePaid Time Off, Paid Sick LeaveAccess to Medical, Dental & Vision InsuranceAccess to 401k Savings PlanWhy Join Us?Work with exclusive clientele in some of the most stunning properties.Be part of a growing, innovative team that values excellence and integrity.Opportunity for career growth within the luxury home management industry.A role that offers variety"”no two days are the same!If you thrive in a dynamic, hands-on environment and are passionate about delivering world-class service, we'd love to hear from you!

Created: 2025-03-01