Salesforce & Business Systems Analyst

About inavinav is a leader in the aviation engine aftermarket industry, providing innovative solutions to keep aircraft engines running efficiently. We are on a serious, company-wide journey to overhaul and modernize our entire technology stack, embracing Salesforce, the AvSight aviation ERP, AI-driven analytics, and the Azure platform to drive efficiency and innovation across our business.This transformation creates exciting opportunities for growth, experimentation, and learning, making this role perfect for someone eager to gain real-world experience in CRM management, cloud integrations, automation, and AI-driven analytics. You'll work closely with our Director of Revenue Operations and cross-functional analysts, playing an active role in shaping the future of our systems and processes while developing cutting-edge technical and business skills.Role OverviewAs a Salesforce & Business Systems Analyst at inav, you will play a key role in optimizing our Salesforce and AvSight platform, while also working with Azure-based data solutions, AI-powered analytics, and business automation. You'll collaborate with sales, finance, and operations teams to streamline workflows, improve data integrity, and enhance system functionality.Under the mentorship of our Director of Revenue Operations and in close collaboration with our VP of Accounting & Business Administration, you'll have the opportunity to bridge the gap between CRM management, cloud technology, and business intelligence. You'll work alongside cross-functional analysts across sales, finance, operations, and supply chain, ensuring that data-driven insights, automation, and system enhancements drive efficiency, financial accuracy, and scalable business processes as part of INAV's broader digital transformation.Key ResponsibilitiesSalesforce & AvSight AdministrationConfigure and maintain Salesforce and AvSight to align with aviation-specific business needs.Manage user roles, profiles, and permissions to ensure secure and efficient system access.Perform data integrity checks, system audits, and troubleshooting.Automation & AI-Driven AnalyticsBuild Flows, automation, and AI-powered reports to improve business processes.Work with Azure-based data solutions to extract insights and optimize reporting.Assist in developing predictive analytics and AI-driven forecasting models.Technical Exposure & Cloud IntegrationsGain hands-on experience with SOQL, SQL, and API integrations.Support Azure-based automation and integrations between Salesforce, AvSight, and other business systems.Explore opportunities to leverage AI and machine learning for process improvements.User Support & TrainingProvide first-line support for Salesforce and AvSight-related issues.Assist in creating training materials and conducting user workshops.Document system processes and best practices to enhance user adoption.QualificationsRequired Skills & Experience:New graduates welcome! Degree in Business, Information Systems, Computer Science, or a related field.Strong interest in Salesforce administration, data analytics, and process automation.Familiarity with Salesforce reporting, dashboards, and workflow automation.Excellent problem-solving, analytical, and communication skills.Bonus Skills (Nice to Have):Exposure to Apex, LWC, SOQL, or API integrations.Experience with SQL, Azure, Power BI, or AI-driven analytics tools.Interest in aviation, supply chain, or revenue operations.What We Offer✅ Mentorship & Career Growth- Work directly with our Director of Revenue Operations and senior analysts to develop technical and analytical expertise.✅ High-Impact Projects- Get hands-on experience with AI-driven analytics, cloud integrations, and process automation that directly impact the business.✅ Innovative Work Environment- Join a fast-paced, tech-forward aviation aftermarket company undergoing a major technology transformation.✅ Career Development & Competitive Benefits- A competitive salary, professional development opportunities, and a clear growth path in Salesforce, cloud systems, and business intelligence.

Created: 2025-03-01