Market Manager

Position SummaryThe Market Manager will also focus on building a network of Centers of Influence (COIs), prospecting potential clients, actively participating in networking events, and taking leadership roles in community and business organizations to enhance the bank's reputation and name recognition.This position manages 2-4 branches and reports directly to the Regional Manager. 80% of the role is dedicated to external business development, with 20% focused on internal managerial responsibilities.Duties & ResponsibilitiesSales:Drive commercial business development through COI referrals, networking, and prospecting to achieve branch growth goals.Business planning and executing strategies to achieve tactical objectives.Oversee platform sales and service activities as needed.Acquire new consumer and business clients, expanding and retaining profitable relationships.Managerial (Service and Operations):Manage direct reports to ensure the delivery of sales, service, and operational excellence at branches.Assist the Regional Manager in achieving overall regional goals.Motivate, communicate, monitor, and coach branch staff to meet production and referral goals.Ensure adherence to operational standards and bank policies.Monitor and control branch revenue and expense budgets.Foster the professional growth of employees through structured development activities and experiences for succession planning.Perform other duties as requested.Supervisory ResponsibilitiesDirectly supervises Branch Managers and indirectly supervises branch personnel through subordinate supervisors.Takes on additional responsibilities as required.Qualifications:Bachelor's Degree7 years of experience in a retail sales/service environment3-5 years of management/supervisory experienceMulti-branch management experience requiredBank experience preferredOther Requirements:Strong interpersonal skills, including listening, written, and verbal communication.Ability to work professionally with a wide range of personalities.Solid math and analytical skills.Ability to follow safety and security practices.Strong relationship-building capabilities.Proven success in building relationships through consultative conversations and identifying customer needs to generate sales opportunities.Excellent customer service and advocacy skills.Superior organizational and time management abilities.Proficient PC skills and ability to quickly learn new software, including Microsoft Office.Capability to evaluate the performance of direct and indirect reports.Effective coaching, development, and staff performance management skills.

Created: 2025-03-01